Mourad Piron
An experienced manager with strong values, workaholic, rigorous and result oriented, I love to share and to learn. Curious & Entrepreneur, I lead my career over nine different countries. Ten years expertise in mass retail from sales associate to General Manager for Department Stores, ten years in Retail consulting with a focus on sales efficiency, developing the business unit retail worldwide for the group, and currently in the luxury segment for the last eight years in different positions and Maison (Retail performance and Flagship Store Director). Project leader, and business developer, I drive my career path by focusing on retail excellent and commercial efficiency. I developed the retail business unit for the leading consulting firm in sales efficiency, opening new accounts and developing tools and solutions for the retail clients. I focused on retail processes, and I trained salespeople over different key topics such as negotiation skills, omnichannel management, selling ceremony(soft skills ), KPI management & dashboard, with a strong focus on the retail business chain (UPT, cross-selling, CR etc.) Retail minded, by working on the three key success factors of luxury retail today: 1. Client: in managing local clients by clienteling with VICs; 2. Client: by recruiting new clients to the brand, focusing on KPI such as CR, UPT and cross-selling; 3. client …managing the “internal” clients: the team – coaching, mentoring and developing staff skills and motivation.
Covering all business aspects for the Delvaux network across the region ( UAE, KSA)
Did you know … - who is the oldest house of leather goods Did you know … - who has invented the modern handbag ? Did you know - which LG manufacturer never close its operations since 1829? Now you know !
Professor of Marketing of Luxury for Master 1 students in Architecture and Interior Design
Establish a constant focus on Brand, continually driving engagement, knowledge and passion for the Brand across the store team Monitor, coach and provide feedback to the store team to deliver excellent customer experience Maintain a luxury environment, ensuring excellent execution1 and maintenance of Visual Merchandising guidelines across the store Drive the use of digital assets to enhance the customer experience Retain and develop talent, lead, inspire and manage a high performing, positive store team Establish a learning culture and maintain a strong connection of the store team to the Brand. Drive operational excellence across all areas of the store Ensure compliance with all corporate standards, policies and initiatives
Mission to support the business around its Flagship in Paris
Since 1856, Burberry has been the signature of gabardine and trench coat design, and many more. A fantastic new journey starts now.... Monitor, coach and provide feedback to the store team to deliver excellent customer experience Maintain a luxury environment, ensuring excellent execution and maintenance of Visual Merchandising guidelines across the store Drive the use of digital assets to enhance the customer experience Retain and develop talent, lead, inspire and manage a high performing, positive store team Drive operational excellence across all areas of the store Ensure compliance with all corporate standards, policies and initiatives
Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world’s great love stories. A new journey in finest jewellery luxury world, leading the key flagship store at Maison Tiffany & Co in the prestigious avenue of "Les Champs-Elysées" in Paris, France
A new journey in the Middle-East to support one of the key market for our Maison
A new journey in luxury retail.... Support and manage the project of optimization of transversal actions and the simplification of communication to the stores, across the Zone South Europe (20 countries) Sales management and Store performances analysis (65 stores) to support Store Managers in their Stores performances Retail performances management – improve stores performances on KPI’s by working on different retail project in stores Direct Report to the Zone President and Zone Executive Committee
Worldwide accountability to develop the business unit “retail” for the leading sales efficiency training company – Train sales assistant, advisors, supervisors, floor managers , retail managers on KPI management, client experience, selling ceremony , etc. over Europe, North America and Middle -East Developing the retail challenges on two axes: Store Management with a fantastic tool "MI virtual Shop"(TM) and sales expertise on the field with MI Retail day(TM)...because retail is detail!
Country Manager for MI Canada ( 2 offices Montreal - Toronto)...to take sales to a higher level...
Managing consultant of the new Toronto office - Canada
From Deputy Store Manager to Store Manager in 3 different countries - 5 Stores
Hi Fi- Cd - Books Department store
Sport Store - Tech Specialist - Tennis & sport Shoes