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Valenteen Boateng

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About

I am an experienced retail professional skilled in customer service, sales enhancement, and maintaining appealing sales environments. I excel in transactions, inventory control, and product knowledge, thriving in fast-paced settings with enthusiasm and efficiency.

Previous Brands
Boots Warehouse (Synergy Agency)
Krispy Kreme
Warehouse
Thames Estuary Partnership
Nando's PERi-PERi
Work Experience
Warehouse Assistant
Dec ‘21 - Feb ‘22
Boots Warehouse (Synergy Agency)

• Executed precise packing, taping, and labelling of orders, emphasizing attention to detail for accurate and timely deliveries. • Utilized ticket machines to track and process shipments, efficiently collecting items from the shop floor for delivery orders. • Contributed to the overall warehouse aesthetics by stocking low shelves and presenting items in an organized manner, maintaining a visually appealing Our common Purpose is 'Creating opportunities to rise'. We are a company of opportunity makers working together to help people rise – customers, clients, colleagues and society. The Barclays Code of Conduct outlines the Values and Behaviours which govern our way of working across our business globally.

Operative| Mach Recruitment
May ‘21 - Sep ‘21
Warehouse

• Proactive and detail-oriented Warehouse Operative, proficient in utilizing scanners, pump trucks, and pallet stacking to optimize operational efficiency. • Demonstrated expertise in maintaining warehouse cleanliness, ensuring inventory accuracy, and providing exemplary customer service. • Proficient in the operation of scanners and pump trucks, contributing to streamlined warehouse processes. • Possesses excellent organizational and time management skills, ensuring tasks are executed with precision. • Strong attention to detail and accuracy in all aspects of warehouse operations. • Capable of working efficiently under pressure and thriving in a fast-paced environment. • Committed to upholding a clean and safe work environment. • Quick learner with a proactive approach, eager to embrace new challenges and collaborate effectively within a team.

Front of House
Nov ‘20 - Apr ‘21
Nando's PERi-PERi

Retail Assistant
Jan ‘20 - Mar ‘21
Krispy Kreme

• Responded to customer inquiries regarding store policies, cultivating positive customer experiences. • Maintained a visually appealing sales floor by replenishing merchandise and meticulously organizing shelves. • Played a key role in boosting sales by effectively educating customers on promotional offerings. • Provided comprehensive assistance to customers, addressing inquiries, aiding in product selection, and facilitating transactions both in-store and through e-service channels. • Ensured the efficiency and cleanliness of the checkout area, contributing to an overall organized shopping environment. • Vigilantly monitored customers for security concerns and promptly communicated issues to management. • Demonstrated a keen understanding of customer preferences by actively listening to their needs and providing tailored product recommendations. • Executed seamless transactions, including issuing receipts and managing refunds, credits, and exchanges.

Retail Experience
Product Category
Womenswear
Menswear
Other
Responsibilities
Greeting
Client Help
Complaint handling
Client Advising
Returns & Exchanges
Online orders fulfilment
Transactions
Cash register
Product setup
Product labelling
Inventory control
Delivery processing
Order preparation
Health & safety
Open/closing store
Languages
English - Native
Education & Training
CU Coventry University
‘22 - ‘25
Bachelors
Early childhood development and learning
Christ the King St Mary's
‘19 - ‘21
Level 3 BTEC Diploma
Health and social care
Sydenham School Dartmouth
‘14 - ‘19
GCSE English B Maths