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Valenteen Boateng

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About

I am an experienced retail professional skilled in customer service, sales enhancement, and maintaining appealing sales environments. I excel in transactions, inventory control, and product knowledge, thriving in fast-paced settings with enthusiasm and efficiency.

Previous Brands
Boots Warehouse (Synergy Agency)
Krispy Kreme
Warehouse
Thames Estuary Partnership
Nando's PERi-PERi
Work Experience
Warehouse Assistant
Dec ‘21 - Feb ‘22
Boots Warehouse (Synergy Agency)

• Executed precise packing, taping, and labelling of orders, emphasizing attention to detail for accurate and timely deliveries. • Utilized ticket machines to track and process shipments, efficiently collecting items from the shop floor for delivery orders. • Contributed to the overall warehouse aesthetics by stocking low shelves and presenting items in an organized manner, maintaining a visually appealing Our common Purpose is 'Creating opportunities to rise'. We are a company of opportunity makers working together to help people rise – customers, clients, colleagues and society. The Barclays Code of Conduct outlines the Values and Behaviours which govern our way of working across our business globally.

Operative| Mach Recruitment
May ‘21 - Sep ‘21
Warehouse

• Proactive and detail-oriented Warehouse Operative, proficient in utilizing scanners, pump trucks, and pallet stacking to optimize operational efficiency. • Demonstrated expertise in maintaining warehouse cleanliness, ensuring inventory accuracy, and providing exemplary customer service. • Proficient in the operation of scanners and pump trucks, contributing to streamlined warehouse processes. • Possesses excellent organizational and time management skills, ensuring tasks are executed with precision. • Strong attention to detail and accuracy in all aspects of warehouse operations. • Capable of working efficiently under pressure and thriving in a fast-paced environment. • Committed to upholding a clean and safe work environment. • Quick learner with a proactive approach, eager to embrace new challenges and collaborate effectively within a team.

Front of House
Nov ‘20 - Apr ‘21
Nando's PERi-PERi

Retail Assistant
Jan ‘20 - Mar ‘21
Krispy Kreme

• Responded to customer inquiries regarding store policies, cultivating positive customer experiences. • Maintained a visually appealing sales floor by replenishing merchandise and meticulously organizing shelves. • Played a key role in boosting sales by effectively educating customers on promotional offerings. • Provided comprehensive assistance to customers, addressing inquiries, aiding in product selection, and facilitating transactions both in-store and through e-service channels. • Ensured the efficiency and cleanliness of the checkout area, contributing to an overall organized shopping environment. • Vigilantly monitored customers for security concerns and promptly communicated issues to management. • Demonstrated a keen understanding of customer preferences by actively listening to their needs and providing tailored product recommendations. • Executed seamless transactions, including issuing receipts and managing refunds, credits, and exchanges.

Retail Experience
Work Environment
Department store
Shopping centre
High street store
Product Category
Womenswear
Menswear
Other
Responsibilities
Greeting
Client Help
Complaint handling
Client Advising
Returns & Exchanges
Online orders fulfilment
Transactions
Cash register
Product setup
Product labelling
Inventory control
Delivery processing
Order preparation
Health & safety
Open/closing store
Languages
English - Native
Education & Training
CU Coventry University
‘22 - ‘25
Bachelors
Early childhood development and learning
Christ the King St Mary's
‘19 - ‘21
Level 3 BTEC Diploma
Health and social care
Sydenham School Dartmouth
‘14 - ‘19
GCSE English B Maths