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Dweet

Annie Tran

Customer Coordinator
Previous Brands
British Council Vietnam
Entrepreneurs du Monde
LACANI SAS SAM BOAT
Work Experience
INTERNATIONAL BUSINESS DEVELOPMENT INTERN
Feb ‘23 - Aug ‘23
LACANI SAS SAM BOAT

• Successfully acquired prospects who own boats through targeted strategies and lead generation. • Monitored and optimized ad submissions for quality fleet and promotion. • Provided support to various departments, including operations, customer service, web-marketing, and web development for website improvements based on user feedback and data analysis.

PROJECT COORDINATOR
Oct ‘21 - Jun ‘22
Entrepreneurs du Monde

• Coordinated non-financial assistance projects and provided business development support and on-site training for vulnerable individuals in Dien Bien province, Viet Nam as part of the Anh Chi Em microfinance program. • Contributed to communication campaigns and wrote successful fundraising proposals to increase awareness and support for the program.

SALES & CUSTOMER SERVICE ASSISTANT
May ‘21 - Oct ‘21
British Council Vietnam

• Successfully supported sales and customer service departments while managing the back-office information system. • Contributed to the smooth operation of the organization through effective management of information systems and support of essential departments.

Retail Experience
Retail Category
Other
Work Environment
Travel retail
Responsibilities
Client Help
CRM
Aftercare
Client Advising
Product setup
Languages
French
English
Vietnamese
Education & Training
IAE Bordeaux, University of Bordeaux
‘22 - ‘23
Master (MSc) in International Business Management
SCHOOL OF BUSINESS, UNIVERSITY OF ECONOMICS HO CHI MINH CITY
INTERNATIONAL
UNIVERSITY
‘18 - ‘22
Bachelor of Business Administration