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Jainam Shah

Sales executive
About

With experience as a Key Holder and Product Sales Executive, I excel in customer service, sales, and operations. Skilled in cash handling, stock control, and achieving targets, I adapt well to dynamic retail settings, enhancing satisfaction through exceptional service.

Previous Brands
Merkur Slots | The Gauselmann Group
Jade Blue
Work Experience
Key Holder
Dec ‘23 - Nov ‘24
Merkur Slots | The Gauselmann Group

• Ensured exceptional service by promptly resolving customer issues, promoting social responsibility, and maintaining a professional presentation. • Managed venue operations ensured compliance with health and safety regulations, and accurately handled cash and stock control.

Retail Sales Executive
Mar ‘22 - Mar ‘23
Jade Blue

• Engaged and attained the walk-in customer to showcase vast variety in men's clothing. • Worked together in a team to achieve financial sales targets and better customer service.

Retail Experience
Retail Category
High street
Luxury
Work Environment
Outlet
High street store
Product Category
Menswear
Footwear
Responsibilities
CRM
Storytelling
Client Advising
Upselling
Cash register
Online orders fulfilment
Order preparation
Product setup
Store Maintenance
Health & safety
Open/closing store
Recommendations
Anonymous
Direct manager - Venue Manager, Merkur Slots | The Gauselmann Group
Dec 2023 - Nov 2024

Jainam has been a very good employee, took on the role as keyholder really well. Understood full company procedures and compliance. Helped where needed and at critical times managed the venue on his own during night shifts. Good with customers and handled trouble makers well

Languages
English - Fluent
Hindi - Native
Gujarati - Native
Education & Training
Kingston University
‘23 - ‘24
Master of Science
St. Xavier's College
‘19 - ‘22
Bachelor of Arts