Hemanthraj Eswaramoorthy
I have hands-on experience in menswear and high street retail, excelling in customer service, POS operations, merchandising, and stock management. I thrive in fast-paced environments, adapt quickly to changing tasks, and consistently maintain high standards of presentation, teamwork, and store operations.
Assisted customers with purchases, product enquiries and general queries, providing friendly and efficient customer service. Operated tills and POS systems accurately, processing cash and card payments while maintaining high standards of transaction accuracy. Replenished shelves and maintained product availability, ensuring the store was well-stocked, organised and presentable. Supported stock rotation and checked product dates in line with store procedures and food safety standards. Worked collaboratively with team members to maintain smooth store operations during busy trading periods. Maintained a clean, tidy and welcoming store environment while following Co-op's health, safety and customer service standards.
Provided fast and friendly customer service to spectators during high-volume sporting and entertainment events. Operated tills and POS systems, processing cash and card payments accurately and efficiently during busy periods. Served food and beverages from concession counters, ensuring orders were prepared and delivered promptly. Prepared and served alcoholic and non-alcoholic beverages while maintaining responsible service and hygiene standards. Worked effectively as part of a large team in a fast-paced environment, maintaining high service standards during peak periods. Maintained clean, organised and hygienic food and beverage service areas in accordance with health and safety procedures.
Supported customers throughout their shopping experience, providing product information, size guidance and styling advice. Ensured merchandise was well-presented, correctly tagged and displayed in line with store standards. Processed transactions accurately using POS systems, including payments, returns and exchanges. Carried out stock checks, replenished shop floor inventory and supported back-of-house organisation.