I bring extensive retail experience managing branded footwear and premium menswear, excelling in customer service, styling advice, visual merchandising, and exceeding sales targets. Adaptable and organised, I thrive in fast-paced environments and am confident supporting diverse shop floor and stockroom tasks to drive sales and customer satisfaction.
Remained calm under pressure and adapted quickly to changing priorities while working in a fast-paced team environment. Prepare and assemble food to strict hygiene and safety standards, and keep the kitchen clean.
Proactively assisting customers with styling and product selection to ensure a customer-focused experience across premium menswear brands. Advised customers on fabrics and materials, helping them buy with confidence and building repeat custom. Consistently met and exceeded monthly sales targets of ₹15–20 lakh, collaborating with the store manager to drive premium menswear revenue and repeat custom. Changed window and in-store displays regularly to showcase seasonal collections and new arrivals. Maintained an organized shop floor and stockroom by processing sales, receiving deliveries, and replenishing inventory to ensure product availability. Communicated clearly and positively with customers and colleagues to understand needs, resolve queries, and keep the team informed during busy trading periods.
Ran the day-to-day operation of the store, from opening and closing to cash handling and daily sales records. Managed time effectively and remained organized while supervising the store team, assigning daily tasks, and ensuring shop floor coverage during busy trading periods. Helped customers choose the right shoe, size and fit for running, sport and everyday wear. Managed stock across leading sportswear brands, checking deliveries, tracking best-selling sizes and reordering. Set up displays for new launches and seasonal ranges to keep the store fresh and drive sales. Streamlined store operations by processing transactions and preparing online orders for customer fulfillment.