Expert in the beauty industry specifically in training and sales. I wish to share the experience and expertise that I gained through more than 12 years in cosmetics all over the world.
Job creation - Implement the training and operation departments Hire and train the team for the training and operation departments Hire, train and supervise the flagship store team Implement the operation strategy and structure for the opening of Codage spas
Job creation - Implement the training department structure and strategy Identify education needs or gaps within the professional channel. Develop programs and create curriculum to fill any educational needs. Work cross functionally, collaborate, and communicate closely with Sales, Brand, and Marketing Managers. Create and manage a full educational schedule and budget. Coordinate, schedule, execute and follow up on all train the trainers, trainings, beauty shows and educational events. Supports all corporate initiatives.
Train therapists all over USA, Caribbean and Latin America Support the company's sales and marketing strategies. Prepare and execute seminars, in house and multiple day training classes. Host regional, advanced, specialized classes and VIP events. Contribute to media opportunities and editorial features. Adapt, change and create training documents . Coach, train and inspire spa associates, professional estheticians and therapists
Grew internally from educator to manager Train and support the junior trainer to perform training and follow the brand guidelines. Train on other brands as per requirements. Maintain education facility. Organize and attend all trainings, events and brand activities. Support international accounts
Supervise the spa team (2 therapists, 4 mani-pedi) Team management. Customer service. Standards of technical service and hygiene.