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Open to Permanent
Open to Permanent

Mina Rajesh

dynamic, driven, and sociable individual with excellent interpersonal skills, thriving on challenges and teamwork daily.
About

Sales Advisor – Tom Ford, Selfridges London Retail Runs in My Veins Born into a family business, sales and service became second nature. Retail isn’t just a job for me—it’s a calling. My journey to becoming a Sales Advisor for Tom Ford at Selfridges London combined my deep-seated passion for luxury retail with a drive to create unforgettable customer experiences. Representing the Pinnacle of Luxury At Selfridges, I was entrusted with embodying the prestige of Tom Ford’s brand across the perfume and makeup counters. Guiding clients through exclusive purchases—perfumes priced between £222 and £555—and delivering bespoke makeup consultations, I ensured every customer left feeling exceptional. Adaptability Meets Elegance Luxury retail demands agility, and I rose to the challenge. From mastering Tom Ford’s product range to managing a pop-up shop in Selfridges’ Menswear department, I thrived in diverse environments, always delivering unparalleled service. A Record of Success The numbers speak for themselves: £40,000 in sales over just 7 weeks. This achievement reflects my unwavering focus, ability to connect with customers, and knack for closing deals in a high-energy, fast-paced setting. Passion That Resonates For me, retail is an art form—a unique blend of storytelling, creativity, and connection. Whether helping a customer find the perfect fragrance or empowering them with a transformative makeup look, I take pride in leaving a lasting impression. Ready for the Next Chapter With a proven track record, an unshakable passion for retail, and the drive to deliver excellence, I’m ready to elevate luxury shopping experiences in London and beyond. Let’s create something extraordinary together.

Previous Brands
Selfridges
Citizens Advice
Work Experience
Sales Associate
Nov ‘24 - Now
Selfridges

Sales Advisor – Tom Ford, Selfridges London In my role as a Sales Advisor for Tom Ford at the iconic Selfridges London, I had the privilege of representing one of the world’s most prestigious luxury brands. This was a dynamic and multifaceted position, requiring a combination of high-level product expertise, exceptional customer service skills, and the ability to thrive in a fast-paced retail environment. I worked across both the perfume and makeup counters, delivering an elevated customer experience for a discerning clientele. The products I sold included high-end perfumes retailing between £222 and £555, alongside premium makeup offerings. My responsibilities went far beyond sales; I offered personalised consultations, guiding customers through product selections and providing tailored advice to meet their needs. On the makeup counter, I specialised in full makeup application, showcasing extensive knowledge of Tom Ford’s luxurious cosmetics line. This required not only a deep understanding of the brand’s philosophy and product range but also exceptional artistry and attention to detail. My ability to build trust and establish rapport with customers ensured they felt confident in their purchases and valued as clients of the brand. In addition to my role on the main counter, I was entrusted with responsibilities at the Tom Ford pop-up shop in Selfridges’ Menswear department. This demonstrated my flexibility and adaptability in representing the brand across diverse settings within the store. Over the course of my tenure, I achieved a sales turnover exceeding £25,000, a testament to my ability to meet and exceed targets in a high-energy retail environment. I took immense pride in delivering exceptional service, tailoring the shopping experience for clients from all walks of life and ensuring every interaction reflected the excellence synonymous with both Tom Ford and Selfridges. What made this role truly fulfilling was the opportunity to connect with customers, share in their unique shopping journeys, and represent a brand that exemplifies luxury and innovation. I brought enthusiasm, motivation, and a genuine passion for luxury retail to this position, and I look forward to carrying this energy into future roles in sales and customer service.

Generalist Advisor
Mar ‘16 - Apr ‘18
Citizens Advice

Legal Advisor – Frontline Public Support In my role as a Legal Advisor, I provided comprehensive and compassionate legal advice to members of the public, tackling a wide range of issues including benefits, housing, health, education, immigration, and welfare. This front-facing position required exceptional interpersonal skills, the ability to handle complex and sensitive matters, and the capacity to deliver tailored advice with empathy and professionalism. Every day presented unique challenges, ranging from addressing basic queries to resolving complex, multi-faceted legal issues. My role demanded outstanding interviewing and communication skills, ensuring I could quickly identify the root of each concern, gain a thorough understanding of clients’ needs, and provide practical, actionable solutions. I took great pride in offering clear, effective guidance to individuals from diverse backgrounds, often navigating high-pressure situations where immediate support was critical. This role required not only a broad understanding of legal frameworks but also the ability to remain calm, resourceful, and solution-focused under pressure. What made this position so rewarding was the opportunity to make a meaningful difference in people’s lives. By providing expert advice and empowering clients to navigate complex systems, I helped them achieve positive outcomes in challenging circumstances. This role honed my ability to manage a diverse and demanding caseload, balance multiple priorities, and deliver results with confidence and efficiency. It was a privilege to serve as a trusted advisor, providing support and clarity in moments when it was most needed.

Languages
English - Fluent
Hindi - Fluent
Panjabi - Fluent
Hertfordshire, UK