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Brittany Kivuila

Retail assistant Teacher assistant
About

A highly motivated student looking for a part- time job in retail ,hospitality or restaurants on the days I have off. With a high level of motivation and courage to work to the best of my ability weather at College or through volunteering and throughout my education I have learnt life skills such as working as a team in which I would be able to do whilst at work also as I am a people's person so it's easy for me to work with others I wish to expand my skills in retail and customer service.

Previous Brands
AXCIS
Savers
Tescos
ZARA
Zen
Work Experience
Teacher assistant
May ‘23 - Nov ‘23
Zen

• Helped the kids with their work • Took the children for play time out side • Taught the children new skills • Help the teachers on school trips • Looked after pre school children and babies Hospitality (2023 jan-may) • Wembley stadium Bartender • Twickenham stadium Bartender • Tottenham Stadium cashier

Sales associate
Feb ‘22 - Sep ‘22
ZARA

• Maintained a clean, organised inventory and curated displays of rotating seasonal clothing and accessories. • I anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction • With fiting rooms, I happily guided customers through process of successfully finding their ideal styles • Managing the tills, I meticulously handled POS system transactions including, credit cards, cash, exchanges, returns and refunds to ensure seamless and accurate cash flow • I ensured to actively keep customers informed about latest sales oferings and loyalty programs • Upheld all COVID-19 protocols including increased sanitisation, enforcing mask policies and ensuring a limited capacity

Team Member
Jul ‘21 - Dec ‘21
Tescos

_____________________________ • Stacking up shelves • Maintaining outstanding store conditions • Making sure to ask customers if they needed anything and greeting them as they would come in to the store • ForEnsuring high level of customers service and satisfaction through advising on products • Maintaining a fully stocked store • - Provided exceptional customer service • - Warmly welcomed 500-1000 customers per shift into the store and offered advice on products and help with finding merchandise • - Informed customers about all the latest sales, marketing campaigns and special offerings • - Regularly ensured all shelves and displays were properly stocked in a neat and orderly fashion • - Used ESL systems to survey and maintain the proper labelling of over 3,000 items of inventory throughout my area • Haringey Shred Charity Practitioner______________________________ • Help out with daily after school activity such as dance club and acting club • Helping organising events with the older experienced practitioners • Help the younger children aged between 4-8 achieve something new and teach the routines

Retail assistant______________________________
Mar ‘21 - Jul ‘21
Savers

• Welcome and greet customers • Maintain fully stocked store by putting out products • Stacking up shelves • Maintaining outstanding store conditions • Making sure to ask customers if they needed anything and greeting them as they would come in to the store • Ensuring high level of customers service and satisfaction through advising on products • Maintaining a fully stocked store

Teacher assistant
Sep ‘20 - Mar ‘21
AXCIS

• Helped the kids with their work • Took the children for play time out side • Taught the children new skills • Help the teachers on school trips

Retail Experience
Retail Category
Premium
Other
Work Environment
Department store
Shopping centre
Product Category
Womenswear
Footwear
Menswear
Responsibilities
Greeting
Client Help
Complaint handling
Packaging
Returns & Exchanges
Product demos
Client Advising
Transactions
Product labelling
Stockroom management
Store Maintenance
Order preparation
Product setup
Delivery processing
Languages
English
Education & Training
University of East london
‘23 - ‘26
Degree
Child studies and Edy
Haringey sixthform college
‘20 - ‘23
Level 3 certification
Health and social care