Anna Chang
I have hands-on experience as a brand ambassador, confidently engaging customers, delivering product demos, and supporting on-site service. I adapt quickly to new retail environments, thrive in busy settings, and am committed to providing excellent customer service and teamwork on the shop floor.
Assisted a visiting architect from U.S.-based Waggonner & Ball during the university lecture programme Facilitated communication between the guest and university staff/students (on- and off-stage) Coordinated schedules and logistics from arrival to departure Provided end-to-end event support to ensure smooth sessions and engagements
Engaged targeted visitor segments, initiated conversations, and identified prospects aligned with company offerings. Delivered clear product walkthroughs and use-case explanations; directed visitors to on-booth demos. Recorded contact details, scheduled follow-ups, and supported on-site customer service.
Represented OML in external communications with major enterprises and investors Led outreach campaigns to advocate for the organization's charitable goals Negotiated sponsorship agreements to fund community development programs