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Angelica Ferras

Photographer Social Media Account Manager
About

With a zeal for customer service, I've honed my skills in diverse retail settings, from charity shops to cafes. Adept at managing transactions, curating displays, and ensuring top-notch customer experiences, I thrive in fast-paced environments, always ready to meet and exceed customer expectations.

Previous Brands
Agency Berkeley Scott
Agency Constellation
Babylon Park Team Member
CHARITY SHOP
Creams Café Team Member
Jomelyn Ferras
TLC Studios
Work Experience
Sales Associate
Aug ‘23 - Dec ‘23
CHARITY SHOP

• Maintained clean and organised inventory • Helped customers with purchasing process • Delivering customer service Managed transactions including cash, credit and refunds • Curated displays of a variety of seasonal clothing and accessories.

Agency
Jul ‘23 - Now
Constellation Agency

Handled drinks Cleaned areas that needed disinfecting Able to sort and handle cash at tills Customer service

Agency
Jun ‘23 - Aug ‘23
Berkeley Scott

Customer service Handle drinks Cleaning areas Sorting stock (if needed) Handling food Hotel cleaning Studio cleaning Sweeping floors Disinfecting used areas Hoovering

Team Member
Mar ‘23 - Aug ‘23
Babylon Park

Customer service Ride operating safety checks • Operate rides Organise stocks • Disinfect ride seats

Team Member
Aug ‘22 - Dec ‘22
Creams Café Team Member

Disinfecting working and eating areas Working at the tills Restocking food displays Prepping food Cooking and making orders Serving customers

Social Media Account Manager
Jun ‘21 - Jun ‘22
Jomelyn Ferras

. Posting content regularly . Managing engagement . Monitoring direct messages and comments

Cleaner
Jun ‘21 - Aug ‘21
TLC Studios

Hoovering Wiping windows Disinfecting work areas Mopping/ bleaching floors Monitoring and auditing stock

Retail Experience
Retail Category
Other
High street
Work Environment
High street store
Outlet
Other
Product Category
Menswear
Womenswear
Accessories
Leather goods
Watches & Jewelry
Footwear
Beauty & Fragrances
Other
Responsibilities
Greeting
Client Help
Complaint handling
Upselling
Transactions
Cash register
Returns & Exchanges
Product setup
Product labelling
Stock control
Stockroom management
Open/closing store
Health & safety
Recommendations
Angelica Tolibas
Worked in the same company but different group - Team Member , Constellation Agency
Jul 2023 -

Angelica is a bright member to work with. She’s enthusiastic, ready to work, she’s keen to learn from others and be able to teach others as well. She’s a great team member and is always ready to help.

Languages
English
Education & Training
SAE Institute London
‘24 - ‘26
Bachelor of Content and Marketing
Sir George Monoux Sixth Form College
‘23 - ‘24
L3 Extended Diploma in Creative Media Production and Technology
St Angela’s Ursuline Secondary
‘16 - ‘21
12 GCSE's