Angelica Ferras
With a zeal for customer service, I've honed my skills in diverse retail settings, from charity shops to cafes. Adept at managing transactions, curating displays, and ensuring top-notch customer experiences, I thrive in fast-paced environments, always ready to meet and exceed customer expectations.
• Maintained clean and organised inventory • Helped customers with purchasing process • Delivering customer service Managed transactions including cash, credit and refunds • Curated displays of a variety of seasonal clothing and accessories.
Handled drinks Cleaned areas that needed disinfecting Able to sort and handle cash at tills Customer service
Customer service Handle drinks Cleaning areas Sorting stock (if needed) Handling food Hotel cleaning Studio cleaning Sweeping floors Disinfecting used areas Hoovering
Customer service Ride operating safety checks • Operate rides Organise stocks • Disinfect ride seats
Disinfecting working and eating areas Working at the tills Restocking food displays Prepping food Cooking and making orders Serving customers
. Posting content regularly . Managing engagement . Monitoring direct messages and comments
Hoovering Wiping windows Disinfecting work areas Mopping/ bleaching floors Monitoring and auditing stock
Angelica is a bright member to work with. She’s enthusiastic, ready to work, she’s keen to learn from others and be able to teach others as well. She’s a great team member and is always ready to help.