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Open to Permanent
Open to Permanent

Shubham Reddy Pallugula

Adaptable professional in marketing and customer service experience driven to excel in retail and business management.
About

I specialise in luxury customer experiences, adeptly managing inventory control and online orders. I excel in client advising and upselling with a focus on detail, ensuring seamless service. I adapt easily to dynamic retail environments for temporary roles.

Previous Brands
Real Estate and Construction
ICON INFRA SHELTERS INDIA PVT LTD
Work Experience
Marketing intern
May ‘22 - Jul ‘22
ICON INFRA SHELTERS INDIA PVT LTD

During my internship at Icon Infra, I managed various marketing tasks, gaining hands-on experience in developing and implementing marketing strategies. I coordinated campaigns, analyzed market trends, and contributed to promotional initiatives aimed at enhancing brand visibility and customer engagement. This role strengthened my organizational skills, creativity, and understanding of effective marketing approaches in a competitive environment.

operational manager
Jan ‘20 - Jan ‘24
Self employed

Managed day-to-day operations, including vendor coordination for food supply, building materials, and labor. Handled customer service for tenants, resolving issues and ensuring a comfortable living environment. Negotiated contracts with suppliers, optimizing costs and managing budgets. Developed organizational and leadership skills, streamlining business operations and ensuring efficiency. Adapted quickly to market demands and efficiently managed inventory.

Retail Experience
Retail Category
Other
Work Environment
Other
Product Category
Other
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Storytelling
Product demos
Client Advising
Upselling
Transactions
Returns & Exchanges
Packaging
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Health & safety
Languages
English - Native
Hindi - Native
Telugu - Native
Kannada - Native
Education & Training
Queen Mary University
‘24 - ‘25
Master of Management
Christ (Deemed To Be University)
‘20 - ‘23
Bachelor of Business Adminstration
Business Marketing