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Crystal Acheing

Assistant
About

With a successful stint at ZARA, I've honed my skills in customer service, stock management, and loss prevention, showcasing my adaptability and passion for the fashion industry. Fluent in basic Spanish and English, I excel in engaging with diverse clientele in fast-paced retail settings.

Previous Brands
Bee Pharmacy
Whipps Cross Hospital
ZARA
Work Experience
Sales Assistant
Nov ‘23 - Jan ‘24
ZARA

I reviewed items on a frequent basis to discover needs and made sure to keep things well organised. Customer payments were processed using credit cards, mobile payments, and cash. Observed consumer conduct and worked diligently to prevent shoplifting and other losses. Proper stock rotation techniques resulted in reduced product waste. Followed management directions and completed daily activities to keep the business structured, clean, and customer-ready. Add tags, wrappings, and final touches to the goods before it goes on sale.

Otolaryngologist Assistant
Oct ‘22 - Oct ‘22
Whipps Cross Hospital

• Enhanced working relationships by participating in team-building activities. • Spoke to customers in multiple languages to resolve problems and answer questions. • Actively listened to customers to fully understand requests and address concerns. • Developed excellent working knowledge of industry trends and improvements in processes. • Optimised team training and staff development. • Developed team communications and information for meetings. • Operated equipment to exceed production targets. • Exceeded goals through effective prioritisation and consistent work ethic. • Identified issues, analysed information and provided solutions to problems.

Pharmacist Assistant
May ‘22 - May ‘22
Bee Pharmacy

• Accurately filled 40+ prescriptions every week. • Placed timely and accurate supply orders to maintain optimal levels of medications, containers, labels and other materials. • Maximised profitability by focusing on service income streams to increase attention to areas of opportunity. • Communicated with nursing and medical personnel regarding medication orders or drug therapy issues. • Instructed individuals on proper use of blood pressure monitors and other medical devices. • Maintained relevant stock by adhering to control principles and proactively driving down holdings to optimise stock levels. • Provided prescription intervention services and arranged delivery of prescription medicines to patients.

Retail Experience
Retail Category
High street
Work Environment
Shopping centre
Product Category
Menswear
Womenswear
Accessories
Watches & Jewelry
Beauty & Fragrances
Footwear
Leather goods
Responsibilities
Greeting
Styling
Transactions
Returns & Exchanges
Cash register
Client Advising
Product labelling
Stock control
Order preparation
Open/closing store
Health & safety
Delivery processing
Stockroom management
Complaint handling
Languages
Spanish
English
Education & Training
Sir George Monoux College
Unknown - ‘23
BTEC Level 3 Applied Science