An experienced customer service professional hoping to secure clerical work, in a customer facing environment. A strong communicator, with great interpersonal skills and the ability to work both independently and within a team. With both retail and hospitality experience, I am attuned to working in a fast-paced environment where no two days are the same.
• Responsible for solving customer telephone queries • Supported in packaging and organising of stock • Provided quality in-store customer service, demonstrating ability to manage a busy workload
• Served customers beverages from an extensive menu selection • Ensured venue was kept clean and adhered to Health and Safety guidelines • Provided general assistance to other staff members, ensuring smooth running of daily operations
• Packed items and supported with stock handling • Ensured shop was clean and tidy for end-of-day closure • Provided great customer service, offering tailored advice to meet customer needs
• Supported with domestic and corporate cleaning • Ensured sites was cleaned, following Health and Safety procedures • Effectively operated a variety of cleaning devices,
• Responsible for looking after large groups of children, ages ranging 2-5 • Assisted in the creation and scheduling of the entertainment programmes • Diligently followed Health and Safety protocols and guidelines to ensure for the safety of the children
• Responsible for cash handling and speaking with customers via telephone and in person • Assisted with organisation of deliveries • Prioritising customer needs and ensuring their experience was positive