Khushboo Khushboo
With experience in fast-paced hospitality and retail settings, I excel in customer service, complaint handling, stock management, and upselling. Adaptable and reliable, I thrive in both high street and luxury environments, ensuring smooth store operations and delivering engaging, personalised experiences for every customer.
Streamlined service flow by overseeing daily kitchen and service operations. Optimised shift readiness through assigning duties and establishing clear work schedules. Improved customer care outcomes by training staff in hygiene, safety, and preparation standards.
Maintained a positive bar environment through friendly, professional service and appropriate handling of customer concerns. Adapted to fast-paced environments, managing multiple tasks simultaneously without compromising service quality. Kept bar stocked and organised for easy access and quick service to customers. Engaged with customers to create a welcoming atmosphere, responding to queries and feedback with professionalism.
Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas. Described menu items to customers and suggested products based on stated preferences. Assisted with stock counting, ordering and replenishing. Managed inventory, restocking supplies, and ingredients to maintain optimal levels for service.