I bring extensive premium beauty retail experience, excelling in five-star client service, skincare sales, and efficient shop floor operations. I thrive in fast-paced, luxury environments, adapt quickly to new teams, and am passionate about delivering exceptional customer experiences and driving sales on the shop floor.
Oversee multiple Central London clinics, ensuring consistent five-star client service and operational excellence. Coordinate cross-site teams, streamline booking systems, and promote premium treatments.
Managed clinic operations and scheduling in a high-end aesthetic environment. Supported consultations, aftercare, and product education.
Led front-of-house for a luxury podiatry and beauty clinic. Managed bookings, feedback, and retail skincare sales.
Supervised front-of-house operations, ensured exceptional member experiences, and maintained service standards.
Delivered excellent client service, managed bookings, and supported clinical team operations.
Creating welcoming environments in 5 star hotels. Duties included serving food , maintaining clean environment, helping guest with queries and working as a team .