I bring extensive premium beauty retail experience, excelling in five-star client service, skincare sales, and efficient shop floor operations. I thrive in fast-paced, luxury environments, adapt quickly to new teams, and am passionate about delivering exceptional customer experiences and driving sales on the shop floor.
Oversee multiple Central London clinics, ensuring consistent five-star client service and operational excellence. Coordinate cross-site teams, streamline booking systems, and promote premium treatments.
Managed clinic operations and scheduling in a high-end aesthetic environment. Supported consultations, aftercare, and product education.
Led front-of-house for a luxury podiatry and beauty clinic. Managed bookings, feedback, and retail skincare sales.
Supervised front-of-house operations, ensured exceptional member experiences, and maintained service standards.
Delivered excellent client service, managed bookings, and supported clinical team operations.
Creating welcoming environments in 5 star hotels. Duties included serving food , maintaining clean environment, helping guest with queries and working as a team .
Chanya has consistently demonstrated a very high standard of customer service. She has a natural ability to engage with customers in a professional, friendly, and approachable manner, ensuring that their needs are understood and met effectively. Her communication skills are excellent. She is clear, confident, and attentive, both when speaking with customers and when working with colleagues. This contributes to a positive working environment and helps maintain strong team collaboration. Chanya is also highly reliable. She is consistently punctual and demonstrates a strong work ethic, showing commitment to her role and responsibilities.