Dweet
Dweet

Daniela Silva

Sales Assistant
About

A highly self-motivated, enthusiastic individual with excellent communication skills (verbal, written and listening), I am a very hard-working person with determination, generosity, consideration for others and the ability to work alone using my own initiative as well as within team. I pride myself on being punctual on any occasion and are now currently looking to develop my skills and further progress my career.

Previous Brands
CUBE STAFF AGENCY
Dune Group
Forever 21
Mooboo
ZARA
Work Experience
SALES ASSISTANT
Jan ‘22 - Jan ‘23
24 Seven agency

STORES: Alexander Wang, Montblanc, Mulberry, Chloe, Theory, Burberry, Seraphine, Victoria Beckham... • Keep up to date with product information • Providing exceptional customer service • Energetic and positive attitude • Preparation of inventory for sale floor and visual merchandising • Assists cashiers • Abiltu to work effectively with a team

WAITRESS
Jan ‘22 - Jan ‘23
CUBE STAFF AGENCY

PLACES: TikTok office, Rosewood Hotel – (Mirror Room and Holborn Dining room), Brown's hotel - (Charlie's restaurant), • Deliver checks and collect bill payments • Greet ad escort customers to their tables • Strong organizational and multitasking skills, with the ability to perform well fast-paced environment • Attentiveness and patience for customers • Serve food and drinks orders (Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages • Carry dirty plates, glasses and silverware to kitchen for cleaning • Offer menu recommendations upon request • Team spirit • Friendly, helpful, confident and engaging personality • Works during the breakfast, lunch, and dinner hours

SALES ASSISTANT
Jan ‘20 - Jan ‘22
ZARA

• Ability to work under pressure • Strong initiative and self-motivation • Be available for Cashier when they request help – taking customers payments – cash handing, processing both cash and card payments, exchanges and returns • Good interpersonal skills • To maintain good standards in personal presentation to represent the image of the brand • Passion for Fashion • Online orders, click and collect packing • Comfortable maintaining ambitious standards in a fast place environment • Enjoy talking to people and be at ease approaching customers and help them with anything • Attention to details to display the products at their best and keep the shop floor clean and tidy

SALES ASSISTANT
Jan ‘19 - Jan ‘19
Dune Group

• Ability to remain calm and professional under pressure • Customers focus • Comfortable maintaining ambitious standards in a fast place environment • Develop and maintain an elevated level of knowledge about our products, our business, retail law and the customer experience industry • Passion for fashion and footwear • Attention to details to display the products at their best and keep the shop floor clean and tidy

SALES ASSISTANT
Jan ‘17 - Jan ‘19
Forever 21

• Ensuring workstation is clean and sanitized. • Taking customer payments – cash handing, processing both cash and card payments • Comfortable maintaining ambitious standards in a fast place environment • Maintaining outstanding store condition and visual merchandising standards

SALES ASSISTANT
Jan ‘15 - Jan ‘17
Mooboo

• Ensuring workstation is clean and sanitized • Taking customer payments – cash handing, processing both cash and card payments • Memorize, Prepare, and serve: Numerous flavors of milk and fruit bubble teas with toppings plus smoothies. • Advice the customer which taste will be good for the bubble tea • To maintain the drink equipment and machinery to bubble tea standards. • To ensure sufficient stock of bubble tea ingredients, packaging, and utensils. • To be able to communicate with confidence about bubble tea. • To maintain bubble tea quality through tasting.

Retail Experience
Retail Category
Luxury
High-end luxury
High street
Premium
Work Environment
High street store
Shopping centre
Department store
Product Category
Womenswear
Menswear
Footwear
Beauty & Fragrances
Responsibilities
Styling
Cash register
Returns & Exchanges
Packaging
Product labelling
Store Maintenance
Stock control
Order preparation
Open/closing store
Health & safety
Stockroom management
Greeting
Complaint handling
Delivery processing
Product setup
Languages
Portuguese
Spanish
English