I have hands-on experience in luxury and high street retail at Selfridges, Liberty, and Boots, excelling in customer service, sales, and visual merchandising. I am adaptable, reliable, and thrive in fast-paced environments, always aiming to exceed customer expectations and maintain high shop floor standards.
Supporting children's learning, development and daily activities Ensuring a safe, clean and welcoming environment Communicating positively with children, parents and staff Assisting with routines such as mealtimes, play and personal care Encouraging children's confidence, independence and social skills
Delivered high-end customer service in fast-paced luxury retail environments, confidently assisting customers, answering product queries, and creating a welcoming, polished shopping experience. Handled day-to-day shop floor responsibilities including maintaining visual standards, restocking, supporting tills, and working efficiently as part of a team during busy periods. Represented well-known luxury brands professionally, demonstrating reliability, strong communication skills, and the ability to adapt quickly to different departments and customer needs Adapted quickly to different departments and teams, demonstrating flexibility, professionalism, and strong communication skills.
Supported pupils in the classroom and during activities, helping children stay focused, engaged, and confident in their learning while following school routines and values. Assisted teachers with daily classroom tasks such as preparing resources, supervising group work, and supporting pupils with different learning needs. Promoted a safe, respectful, and caring environment, modelling positive behaviour, encouraging teamwork, and upholding the school's values.
Engaging with customers, assisting with their inquiries,operating the cash register, stocking shelves and maintaining store cleanliness. Working collaboratively with colleagues, supporting each other in delivering excellent service and contributing to the overall functions of the store Adhering to health and safety protocols, maintaining cleanliness in the store and following company policies and procedures. Handling stock replenishment,organising shelves and ensuring products are displayed effectively. Advised customers on products and promotions, helping them find suitable health, beauty, and skincare items while providing clear, approachable service
Supervising sales floor operations and on-site accounts while enhancing label aesthetics and managing the till systemInstrumental in café opening and closing procedures, proficient in tillshandling, customer service, and providing comprehensive support. Prepared and served food and drinks efficiently while delivering friendly, consistent customer service in a fast-paced café environment. Handled tills and customer orders accurately, managing queues, payments, and requests while staying calm under pressure. Maintained high standards of cleanliness and teamwork, supporting daily opening/closing tasks and contributing to a positive, welcoming atmosphere.