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Sawsan Shire

I am very enthusiastic and friendly.
About

I have hands-on experience in luxury and high street retail at Selfridges, Liberty, and Boots, excelling in customer service, sales, and visual merchandising. I am adaptable, reliable, and thrive in fast-paced environments, always aiming to exceed customer expectations and maintain high shop floor standards.

Previous Brands
Evolve Within Recruitment
Selfridges/Liberty
St Anslem's Catholic school
Boots
Lampton Cafe
Work Experience
Nursery assistant
Jun ‘26 - Now
Evolve Within Recruitment

Supporting children's learning, development and daily activities Ensuring a safe, clean and welcoming environment Communicating positively with children, parents and staff Assisting with routines such as mealtimes, play and personal care Encouraging children's confidence, independence and social skills

Retail Assistant
Oct ‘25 - Now
Selfridges/Liberty

Delivered high-end customer service in fast-paced luxury retail environments, confidently assisting customers, answering product queries, and creating a welcoming, polished shopping experience. Handled day-to-day shop floor responsibilities including maintaining visual standards, restocking, supporting tills, and working efficiently as part of a team during busy periods. Represented well-known luxury brands professionally, demonstrating reliability, strong communication skills, and the ability to adapt quickly to different departments and customer needs Adapted quickly to different departments and teams, demonstrating flexibility, professionalism, and strong communication skills.

Teacher assistant
Sep ‘24 - Jul ‘25
St Anslem's Catholic school

Supported pupils in the classroom and during activities, helping children stay focused, engaged, and confident in their learning while following school routines and values. Assisted teachers with daily classroom tasks such as preparing resources, supervising group work, and supporting pupils with different learning needs. Promoted a safe, respectful, and caring environment, modelling positive behaviour, encouraging teamwork, and upholding the school's values.

Sales Assistant
Jun ‘23 - Aug ‘24
Boots

Engaging with customers, assisting with their inquiries,operating the cash register, stocking shelves and maintaining store cleanliness. Working collaboratively with colleagues, supporting each other in delivering excellent service and contributing to the overall functions of the store Adhering to health and safety protocols, maintaining cleanliness in the store and following company policies and procedures. Handling stock replenishment,organising shelves and ensuring products are displayed effectively. Advised customers on products and promotions, helping them find suitable health, beauty, and skincare items while providing clear, approachable service

Barista/team member
Dec ‘22 - Apr ‘23
Lampton Cafe

Supervising sales floor operations and on-site accounts while enhancing label aesthetics and managing the till systemInstrumental in café opening and closing procedures, proficient in tillshandling, customer service, and providing comprehensive support. Prepared and served food and drinks efficiently while delivering friendly, consistent customer service in a fast-paced café environment. Handled tills and customer orders accurately, managing queues, payments, and requests while staying calm under pressure. Maintained high standards of cleanliness and teamwork, supporting daily opening/closing tasks and contributing to a positive, welcoming atmosphere.

Retail Experience
Retail Category
High street
Luxury
High-end luxury
Premium
Work Environment
Boutique
Pop-Up
High street store
Shopping centre
Department store
Product Category
Womenswear
Footwear
Beauty & Fragrances
Accessories
Responsibilities
Greeting
Client Help
Cash register
Online orders fulfilment
Transactions
Client Advising
Product labelling
Delivery processing
Open/closing store
Order preparation
Styling
Product demos
Storytelling
Languages
English - Fluent
Somali - Fluent
Swahili - Fluent
Education & Training
Featherstone High School
Unknown - ‘23
GCSE Qualifications
Featherstone High School
Unknown - ‘26
A-level Qualifications