Kaidian Myton
With over two years’ experience at Harrods and Selfridges, I excel in luxury retail sales, customer service, and visual merchandising. I am passionate about delivering premium experiences, consistently exceeding targets, and adapting quickly to busy shop floors for leading fashion brands.
Delivered premium, personalised customer service in a fast-paced luxury retail environment. Achieved and exceeded weekly sales targets through proactive client engagement and upselling techniques. Managed high-value transactions with 100% accuracy, ensuring compliance with company policies. Maintained luxury visual merchandising standards aligned with brand guidelines. Built strong relationships with repeat clients, contributing to increased customer loyalty. Collaborated with management to optimise sales performance and improve department KPIs.
Provided exceptional customer experiences in alignment with brand values and service standards. Developed strong product knowledge to confidently advise customers and increase conversion rates. Contributed to consistent achievement of store sales targets through proactive selling. Supported visual merchandising and stock replenishment to maintain premium shop floor presentation. Strengthened communication and problem-solving skills in a high-pressure retail environment. Received positive customer feedback, supporting repeat business and brand loyalty.