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Tin Hang Lam

A motivated and experienced sales professional with a strong background in fashion retail and customer service.
About

Experienced in fashion retail and customer service, I excel at driving sales and providing tailored fitting services. Seeking a flexible part-time Sales Assistant role to utilise my expertise in dynamic retail environments.

Previous Brands
Noir Show
Ivory Hong Kong
W. W. Chan & Sons Ltd
The Shoe Snob
Mori Of Shoemakers
Archivio J. M. Ribot
One Off London
Work Experience
SALES & FITTER
Jun ‘24 - Aug ‘24
Ivory Hong Kong

• Implemented strategic upselling techniques, increasing average sale value. • Provided tailored fitting services, enhancing customer satisfaction significantly.

SALES ASSISTANT & PATTERN CUTTER & FITTER
Oct ‘23 - Jun ‘24
W. W. Chan & Sons Ltd

• Expertly managed customer inquiries, boosting sales by 50%. • Making an average sales of £100000 per month. • Provided styling advice to enchance customer loyalty. • Provided tailored fitting services, enhancing customer satisfaction significantly.

Intern Pattern Maker & Designer
Jul ‘22 - Oct ‘22
Archibio J.M. Ribot

• Gained hands-on experience in fashion design and garment creation. • Enhanced skills in precision pattern cutting techniques for optimal fit.

PATTER MAKER
May ‘22 - Jun ‘22
(ONE OFF LONDON

• Collaborated with designers to bring innovative concepts to life.

FREELANCE PHOTOGRAPHER
Apr ‘22 - Apr ‘22
The Shoe Snob

• Utilized advanced editing techniques to enhance image quality and appeal.

POP UP STORE SALES ASSOCIATE
Apr ‘22 - Apr ‘22
Mori Of Shoemakers

• Cultivated strong customer relationships, boosting repeat visits.

ORGANISER & LEADER
Jan ‘22 - Jun ‘22
Noir Show

• Cultivated strong relationships with stakeholders, enhancing collaboration. • Successfully led diverse teams to exceed project goals. • Attracting over 500 audience and 160 participants for our first show.

Retail Experience
Retail Category
High-end luxury
Luxury
Premium
Work Environment
Boutique
Pop-Up
Other
Product Category
Menswear
Womenswear
Footwear
Responsibilities
Storytelling
Complaint handling
Client Help
Greeting
Aftercare
Styling
Client Advising
Upselling
Transactions
Product setup
Stockroom management
Store Maintenance
Open/closing store
Languages
English
Cantonese
Mandarin
Education & Training
London College of Fashion
Unknown - ‘25
FASHION PATTERN CUTTING