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Sahat Chowdhury

Retail Assistant
About

Experienced retail professional with a proven track record in delivering personalised customer service and managing transactions efficiently. Adaptable and goal-driven, I excel at understanding customer needs and maintaining high standards of service in dynamic environments.

Previous Brands
London Science College
Harley Grove Medical Centre
Charista Ltd
The Co-operative
Work Experience
Tutor
Sep ‘23 - Aug ‘24
London Science College

Delivered high-quality customer service by engaging with students to understand their learning needs and offering personalised • • • and sophisticated academic guidance. Achieved educational goals and targets by developing and implementing effective teaching strategies, while maintaining high standards of professionalism. Demonstrated excellent interpersonal skills, building and maintaining strong relationships with students to foster a positive learning environment.

Receptionist
Sep ‘22 - Now
Harley Grove Medical Centre

Delivered world-class customer service, skillfully managing patient needs in extremely busy conditions while providing • • • personalised support. Effectively handled multiple tasks, including managing appointments and maintaining confidential medical records, ensuring smooth operations even under pressure. Developed strong communication skills, helping put patients at ease and facilitating seamless collaboration with the healthcare team to enhance patient satisfaction.

Shop Assistant
Oct ‘21 - Aug ‘22
Charista Ltd

Handled transactions efficiently while delivering personalized customer service to ensure a memorable shopping experience. • • Engaged with customers to understand their needs, offering tailored recommendations and maintaining a high standard of service in line with company goals.

Retail Assistant
Jun ‘19 - Jun ‘19
The Co-operative

Managed till transactions with accuracy and efficiency, ensuring smooth operations and excellent customer satisfaction. • • Supported store operations through effective stock management, ensuring a well-organised and visually appealing environment.

Retail Experience
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Styling
Client Advising
Upselling
Cash register
Transactions
Product labelling
Inventory control
Stockroom management
Health & safety
Open/closing store
Delivery processing
Stock control
Store Maintenance
Languages
Bengali - Fluent
English - Native
Education & Training
Robert Clack School of Science
‘15 - ‘20
GCSE