Quality focused Store Manager, efficient and customer-orientated with 8 years of experience and a proven record of success in retail management. Excellent customer service, team leadership, marketing, and time management skills. Student at Arden University in London BSc(Hons) Computing. Looking for new opportunities and new challenges.
Reporting to the area manager. I am responsible for the management of the store and the team within the store, accountable for any outcomes. I am achieving this by having a strong commercial awareness to train, coach, and progress team engagement, providing inspirational leadership on how to surpass the company objectives. I operate as a business manager for the store, ensuring that business initiatives are met with positivity and pace, whilst controlling and delivering across the board for store operations, customer service, budget control, people, and product.
Supervised and trained staff •Interviewed new applicants for sales assistant position •Merchandised store display by the company requirements •Drive sales by UPT / Footfall
Dealt with customer complaints •Worked in al 5 departments of the store •Knew in and outs of the store procedures •Trained and managed more than 40 staff members
Beatrice is a very hard working lady passionate ,driven &charismatic. she leads from the front & isn't scared to get her hands dirty.She joined my team as an a Sup & together we had the task of turning the worse performing store in the group to one of the best, without her the achievement would have been impossible.