Zahra Webb
With experience at luxury brands like Prada and Hermès, I excel in inventory management, personal shopping, and delivering exceptional customer service. I thrive in fast-paced retail environments, adapt quickly to new tasks, and am dedicated to creating memorable experiences for every client. Native English speaker.
Customer ordering for international and domestic customers. Guest experience and customer service liaison.
Working in the cafe for M&S head office. Often in contact with buyers and merchandisers.
- Running clothing and products to clients or associates - Inventory management and upkeep - Personal Shopping for clients with access to limited stock - Preparing seasonal launches
The role was about making clients feel comfortable and special while visiting the store. This covered adjusting to all their needs whether it was refreshments or a personal request. - Fulfilling client requests. - Serving beverages and snacks to clients - Organising client time slots in order to make sure that everyone is seen by an associate