I’m an enthusiastic retail professional with experience assisting customers on the shop floor. Flexible, adaptable, and dedicated to delivering exceptional service in dynamic environments. I have also successfully increased social media engagement through strategic content creation.
• Assisted customers with inquiries and purchases, providing excellent customer service. • Incorporated Instagram into the social media marketing plan, increasing the target audience by 21%. • Interacted with 5+ followers and potential customers daily, communicating product information and answering questions. • Ensured maximum engagement across all platforms, monitoring analytics to identify viable ideas, trends and growth patterns. • Organized a 90-day Instagram takeover, boosting following by +4.9%.