Sandeep Chohan
I bring hands-on sales experience from Samsung Selfridges and Heathrow perfumes, excelling in customer service, upselling, and product knowledge. I thrive in fast-paced retail settings, adapt quickly to new environments, and communicate confidently in English, Hindi, Urdu, Panjabi, and Swedish.
• Help customers with airport knowledge id have 5 key duties within this role. bag search, body search, x-ray ,baggage handling, loading. • Identify harmful or prohibited items • Prepared detailed reports of security incidents and investigations. • Investigated suspicious activity or possessions to safeguard assets and protect employees and guests. • Patrolled premises regularly to maintain order and establish security presence. • Confronted and restrained hostile and abusive persons in manner necessary to reduce risk of personal injury to staff and visitors.
• Operated cash register and POS to handle purchases, refunds, and exchanges for customers. • Encouraged customers to make additional purchases and suggested relevant items. • Met merchandising standards by keeping store stocked and products faced. • Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards. • Engaged with guests to understand and anticipate customer service needs. • Introduced promotions and sale opportunities, enticing customers. • Greeted and escorted customers to product racks and shelves to assist with finding merchandise. • Demonstrated product features and capabilities to potential buyers. • Greeted customers warmly and offered assistance. • Assisted customers with product selection to ensure customer satisfaction. • Helped customers find and select products. • Promoted visual presentation standards by keeping store replenished.
• Sales role for named perfume brands helping promote new fragrances • Helped with stocking, maintaining and tills when needed • provided in depth knowledge of products eg the variety of notes in each fragrances and the tones • Fostered and maintained relationships with key clients to support loyalty. • Provided strong customer service by greeting and building relationships with key clients. • Maintained knowledge of company products and services to make informed recommendations to clients. • Assisted customers with item returns and payment refunds. • Helped to identify and capitalize on potential market opportunities. • Explained and demonstrated product features, fousing on customer comfort level and retention. • Answered questions regarding store and merchandise. • Arranged and display merchandise to promote sales.