A HIGHLY DEDICATED AND PASSIONATE PEOPLE MANAGER WITH OVER 25 YEARS’ EXPERIENCE IN LUXURY RETAIL AND HOSPITALITY WITH A DEMONSTRABLE TRACK RECORD OF INCREASING REVENUE AND PROFITABILITY ACROSS INDIVIDUAL AND MULTIPLE SITE LOCATIONS. ABLE TO LEAD ACROSS OPERATIONAL AND STRATEGIC DISCIPLINES IN CREATING EFFECTIVE AND DIVERSE REGIONAL TEAMS.
Un charge of the business development settling standards and processes managing operations and the management of the company
Directeur de la boutique Dior Couture et de la boutique Dior joaillerie/horlogerie à Genève
I am pleased to recommend Vincent, with whom I have had the pleasure of collaborating on multiple consulting projects in the luxury sector. Vincent brings a wealth of expertise in retail and sales, consistently demonstrating strong skills in customer service, team leadership, and problem-solving. He maintains exceptionally high standards in every project he undertakes, showing an organised and results-driven approach that’s inspiring to those around him. In addition to his exceptional sense of service and client focus, Vincent is highly business-oriented, with a sharp eye on achieving turnover and driving revenue. He combines his luxury expertise with a clear focus on financial goals, consistently delivering impressive results for his clients. His ability to lead a team, maintain high standards, and achieve strong financial outcomes makes him an invaluable asset to any project or organisation. I fully recommend Vincent for any role that values professionalism, leadership, and a keen business sense.
Vincent was a remarkable Manager for such a team but also he has been for me personally. Keeping every objective as a goal and being a coach too when needed. He has also created an amazing client experience to help the selling team and to ensure that each client felt welcome as they should be in a luxury Maison. He knows all those codes and knows how to transmit them to its team. He is very business oriented, he has always kept in mind the importance of reaching all quantitative objectives ensuring the perfect balance between the client experience and the company’s interests It has been a real pleasure to work with him!