Fuelled by a love for fashion and retail, my roles at Victoria's Secret and Adidas refined my skills in sales targets achievement, stock replenishment, and exceptional customer service. I am fluent in English, and basic in Arabic, ready to enhance customer experiences in diverse retail settings.
• Processing referrals via ERS/REGO • Scanning through docman • Update Paitents of results • Data Entry • Use of Emis system • Meeting deadlines • Dealing with complaints • General admin duties
• Register clients • Use of system one • Data Entry • Delivering excellent service • Answering incoming/ making outgoing calls • Responding to emails • Book clients in with doctors/nurses/ social workers • Arranging transport • Updating drug and alcohol workshop register • Coordinate attendance to workshops, issuing invite letters. • Updating client records
• Using muliple software systems at any one time • Handling with Tax enquiries • Completing pension payments • Communication and writing skills • Registering customers for Self-employment • Assisting customers with National insurance quires • Assisting customers with refund payments • Dealing with customer complaints
• Use of Emis System • Taking patient calls, redirecting/directing where necessary. • Handling paitents prescription queries. • Dispensing repeat prescriptions. • Booking patients appointments. • Arranging transport. • Patient registration. • Providing excellent customer care.
• General cleaning duties • Replenish store products • Providing excellent service/sales skills • Meeting targets • Cash till duties • Product knowledge
• Greeted customer on arrival to the store • Add on sales • knowledge of products • Reaching set targets • Handling payment/refunds • Replenish store products