Highly experienced and motivated wholesale and retail Fashion Executive with extensive experience in the global luxury brands market. Expertise in fashion Luxury apparel and accessories sales. • Proven individual that has surveyed market environments and developed relationships using strong negotiating and problem solving skills. • Conceptual team oriented leader, well versed in strategic planning, budget development and implementation. • Strong interpersonal communication skills. • Italian mother tongue, fluent in English and French spoken.
Complete standard checks ensuring produce presentations are met. Greeted customerd and recommended product. Process deliveries and stock activities. Cashier operations. Voluntary resignation.
Guarantee operative functioning of the store. Greeting customers and offer them advice on products. Ensure customers’ needs and resolve all customer issues. Achieving daily/monthly sales target. Able to work with multiple customers simultaneously. Assist all sales team members. Cashier operation. Stock activities. Opening and closing store procedures. Voluntary resignation.
Contributed as an integral member of the Sales Advisors Menswear team to ensure an enjoyable customer journey. Monitored stock replenishment. Processed deliveries. Visual merchandiser. Greeted customers and recommended products in line with their need. Voluntary resignation. References available upon request.
Delivering an excellent Customer Experience by going to the Extra Mile with the retail sales of ZARA Man, Origin and Tailor M’s collections. Focus to KPI’s and daily/hour targets. Multitasking and problem solving. Detail orientated. Team-player and positive attitude. Cashier operations. References available upon request.
Operating at the EASY JET Check In desk through AGS MENZIES AVIATION & ADECCO Companies: responsible for accessing passengers during check in and boarding procedures. Welcoming passengers, explaining the use of self-check systems, weighing their luggage, checking their travel documents, offering travelling solutions, providing support for lost luggage and answering to all passengers inquiries. Knowledge of airport operations, security and safety procedures as per the Airside course below. Customer Service Skills, work in shifts, detail orientation and computer competences. Training course for Check In Agent by AGS - MENZIES AVIATION & EASY JET: AVS Airside safety DCS & Boarding procedures PNS - Security Awareness Training - avsec Training. Certifications: A6, A7, A9, A13, A15 and Airside Safety Plus. References available upon request.
Contributed as an integral member of the Sales Advisors Menswear team to ensure an enjoyable customer journey. Monitored stock replenishment. Processed deliveries. Visual merchandiser. Greeted customers and recommended products in line with their need.
Coordinated the InMotion store opening at the Milan Malpensa Airport. Responsible for the retail sales of the store, considered one of the most cutting-edge in premium electronics including noise-canceling headphones, wireless headphones, speakers, tablets, digital action cameras, fitness trackers, portable power and a wide array of mobile accessories by Apple, Beats by Dr. Bose, Fitbit, mophie, Samsung, Sony. Greeted customers and recommended products in line with their needs Provided strong leadership across a team of five Sales Assistants Monitored stock replenishment. Processed deliveries from UK through CDS on line software. Till operations. Compiled team rotas on a monthly bases.
Providing support and assistance to passengers including passengers with reduced mobility in the Milan Malpensa airport Terminal 1. Fix term contract with Adecco agency under SEA Company
Freelance consulting for the brand naming, web content, web site and brochure, including and all the related communications with the web agency for the project of the Luxury Health & Fitness Club “Pure Lifestyle Club”.