I am a motivated Sales Associate with extensive luxury retail experience, consistently exceeding sales targets and delivering exceptional customer service. Fluent in English and Russian, I excel at inventory management and client engagement in dynamic environments.
• Demonstrate top results in sales targets and number of transactions every week • Fluent in both English and Russian, I successfully engage with a wide variety of customers, enhancing their experience and providing best customer service • Stock and organise inventory with accuracy and efficiency • Received positive feedbacks from customers
• Managed project from client onboarding to online edit • Worked within timelines and budgets to satisfy the needs of clients • Utilised various video software and programs including Adobe Premiere, Lightroom, Luminar and DaVinci Resolve
• Handled customer service including sales and inventory management • Managed to upsell products by focusing on customers' past purchases • Focused on exceeding monthly sales targets
• Created a welcoming environment and provides excellent customer service • Replenished stock on displays keeping it tidy and presentable • Gift-wrapped and prepared hampers
• Demonstrated the highest standard of customer service in exceeding needs, demonstrating a knowledge of the products • Achieved individual sales targets • Built client relationships and loyalty with customers
• Achieved personal sales targets • Delivered great customer experience and after-sale customer service • Managed stockroom weekly • Provided customer service with reliably completing varied store upkeep tasks
• Demonstrated excellent product knowledge and upselling/cross selling techniques • Arranged deliveries and dealt with after-sales inquiries • Effectively controlled low stock and stock-outs