Experienced in luxury retail as a Counter Manager at Sisley, I excel in customer service, sales, team supervision, and expert product knowledge. Passionate about delivering personalised experiences, I adapt quickly and confidently support diverse shop floor tasks in fast-paced environments to consistently drive results.
Accompanying patients with different wellbeing activities e.g playing chess. Grooming patients and helping them with their personal care. Administering medication according to the Medication Administration Record (MAR) chart and checking vital signs. Ironing and taking clothes to be cleaned. Tidying apartments to maintain an enjoyable living environment. Assisting patients in daily activities needed to improve their quality of life e.g buying groceries.
Recruiting, training, supervising and appraising staff members. Dealing with customer queries and complaints both in-store or over the phone. Organising events in order to maximise the profitability of the company. Ensuring that my team are delivering great customer service. Checking that the stocks and prices are correct. Ensuring the counter target is met using the right tools, promotions and events to reach a wide range of customers. Responsible for organising the rota, team days off and holidays. Running the business smoothly and allowing space for new ideas. Providing customers with expert knowledge of our range of makeup, fragrances and skincare. Making sure that I am delivering world-class service to every customer.
Caring for patients holistically and making sure that their daily standards of living are met. Checking their vital signs. Helping patients feel more dignified by helping them with personal care and grooming. Advising and counselling patients about their condition in order to help them make the right decision about their care, and to reduce anxiety and fear. One to one care.
Caring for patients holistically and making sure that their daily standards of living are met. Checking and recording their vital signs. Helping vulnerable patients with intimate care and grooming. Advising and counselling patients about their condition in order to help them make the right decision about their care, and to reduce anxiety and fear. Removing catheters and cannulas when required. Taking bloods from the patient when instructed to.