I have hands-on experience as a Sales Assistant at Hamleys and Fragrance Theory, delivering excellent customer service, driving sales, and maintaining attractive displays. I adapt quickly to fast-paced retail environments and enjoy helping customers find the perfect products in premium and luxury settings.
Provided excellent customer service by welcoming customers, understanding their needs, and recommending suitable products. Assisted customers throughout the sales process, answering product queries and helping them make informed purchasing decisions. Maintained high standards of shop-floor presentation by replenishing stock, organising displays, and keeping the store clean and attractive. Worked effectively as part of a fast-paced retail team, handling customer enquiries and supporting the smooth day-to-day operation of the store.
Represented Fragrance Theory at weddings, corporate events, exhibitions, and promotional events, engaging with customers and creating a welcoming experience around the brand. Set up and managed fragrance stalls and promotional displays, ensuring products were presented professionally and the area was organised and ready for customers. Approached and interacted with customers to introduce fragrances, explain scent profiles and key features, and provide testers, helping customers find fragrances suited to their preferences. Supported sales and marketing activities by promoting products, building customer relationships, answering questions, collecting customer feedback, and increasing brand awareness throughout events.
Managed daily operations of a motorbike rental and sales business, ensuring smooth customer experiences. Rented motorbikes to customers, handling bookings, payments, and documentation. Promoted services through marketing efforts, increasing rental and sales revenue. Ensured all rentals are complied with Insurance, and maintain organized documentation such as Rental agreements, logs and PCN (parking tickets).
Assisted teachers with setting up classrooms, preparing lesson materials, and organizing activities. Collaborated with school staff to ensure daily routines ran smoothly and efficiently. Supported children with learning difficulties by providing one-to-one guidance and helping them stay engaged with tasks. Assisted with organizing resources, tidying classrooms, and maintaining an orderly learning environment.
Completed essential paperwork, including creating Rental Agreements and maintaining accurate Rental Logs. Collected cash payments and calculated daily income to support accurate financial tracking. Helped manage the day-to-day running of the rental shop, contributing to an organized and efficient workflow. Worked effectively in a fast-paced environment, maintaining professionalism and attention to detail under pressure.