With a passion for luxury retail, I excel in delivering exceptional client experiences and thrive in fast-paced environments. My strong organisational skills ensure seamless support while maintaining world-class service standards and upholding Harrods' esteemed reputation.
• Assisted in organising and executing daily activities to multiple locations near Warwick and weekend excursions around London, contributing to the overall success of the program • Developed strong communication and teamwork skills by interacting with students from various cultural backgrounds and working closely with the Program Manager. • Demonstrated problem-solving abilities and adaptability in managing the dynamic needs of students, ensuring a positive experience for all participants.
• Increased the productivity of filling invoicing by accurately inputting data, I was able to distinguish running costs and project costs and was able to highlight invoices that had been filed incorrectly. • Involved in the forecasting budget team for 2024, specifically in the banking sector, and ensured planned operating expenditure was within ISS agreed budgets. Ensuring that a new efficient trading days format was accurately implemented brought problems with inset days, which I managed to solve. • Collaborated with the Management Accounting team to review client contracts in the banking and education sectors worth over £10m. Finding a common ground between making profit for the firm and maintaining client satisfaction was one of the key issues tackled. • Relayed client pipeline projects for 2024 to clients to ensure that their needs for the year were met, whilst also addressing any potential initial issues that may be associated with the projects.
• Led a data analysis project since 2022 in partnership with the ONS, focusing on collecting and interpreting data on Latin American students in the UK. Utilised key financial data analysis, presentation, and reporting skills to deliver insights to stakeholders. • Coordinated a large-scale event in August 2022, managing logistics and budget allocation of a successful football tournament with over 200 attendees. Demonstrated strong financial planning and cost management capabilities.