I have extensive experience as a beauty specialist, sales assistant, and manager, excelling in customer service, product advice, and complaint handling. I’m adaptable, thrive in fast-paced retail environments, and deliver personalised care to ensure client satisfaction on the shop floor.
Performing high quality beauty treatments and massage therapies. Committed to ensuring client satisfaction with personalised care, healthy skin care practices and good communication.
A 14500 square foot homage to ping pong. Bounce Old Street is Europe’s leading social entertainment brand housing 15 ping pong and 2 world championship tables. Tevalis Reporting and Analysis. Labour Cost Control. Managing the OPEX on P&L. Daily/Weekly financial analysis of business. Business Forecasting. Staff training and human resource management, payroll, salaries, holiday planning. Day to day management on the floor with the team. Customer Service Management. Daily & Monthly Health & Safety checklist. Schedule training for all branches. Scheduling in contractors for maintenance works and ensuring all contractors follow company guidelines and also landlord’s conditions for timing of work to be carried out. Managing daytime events when requested including management of employees and staff working the event; including instructing the cleaners as required prior to and after the event prior to evening opening. Responsibilities in respect of licensing, data protection, Health and Safety at Work and COSHH and making sure the company adheres to all legislations. Venue Cash Handling.
A traditional pub at the centre of Canary Wharf. A warm and welcoming place to socialise for a quiet pint, family lunch or a weekend night out. Opening and closing procedures. Preparing reports at the end of my shift/week, including staff control, food control and sales. Preparing cash drawers and petty cash. Ensuring food quality, service and cleanliness standards are maintained throughout shifts. Making bank deposits and getting cash and change for register drawers before the restaurant opens. Ordering food, beverages and supplies to avoid running out of these items in stock. Monitoring inventory reports and order when necessary. Ensuring that employees use older foods first to avoid exceeding expiration dates. Stocking older items in front in walk-in refrigerators and freezers. Recruiting, training and supervising staff. Agreeing and managing budgets. Promoting and marketing the business via different means of channels open to us. Producing staff rotas. Handling customer enquiries and complaints. Taking and handling reservations. Greeting and advising customers. Preparing and presenting staffing/sales reports. Keeping statistical and financial records. Assessing and improving profitability. Liaising with customers, employees, and suppliers on all levels.
To give beauty advice, suggest and sell products ,explain how the products work ,demonstrate how to use the products, based on their skin type condition
Ensured compliance with prescribed standards in the areas of guest relations, labour costs, paper costs, restaurant safety, and sanitation. Placed food orders in accordance with established inventory levels and budgets. Presented all specials, promotions, and marketing plans according to company procedures. Prepared and maintained personnel records, team member schedules, financial, and administrative reports.
only summer period