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Verena Gierend

Omnichannel | ecommerce | CRM
About

Passionate about omnichannel transformation, retail innovations & customer experience strategies in the luxury industry.

Previous Brands
Bulgari
Givenchy
PradaGroup
Work Experience
CRM Omnichannel Manager Prada & Miu Miu
May ‘22 - Now
PradaGroup

Responsible for CRM Prada & Miu Miu Central Europe, 4 countries 21 stores

Omnichannel & Retail Operations Manager
Apr ‘21 - Apr ‘22
Bulgari

Omnichannel transformation: responsible for ecommerce Germany (p&l + budget), CRM and Retail Operations. 5 countries, 13 boutiques

Omnichannel Specialist
Mar ‘19 - Apr ‘21
Bulgari

Built up Omnichannel strategy for the brand in Northern Euope

Global Customer Experience Assistant
Aug ‘18 - Jan ‘19
Givenchy

Languages
English - Fluent
German - Native
French - Work Proficiency
Italian - Work Proficiency
Location Preference
Open to relocation
Work Pattern
Full-time
Employment Preference
Freelance Assignments
Permanent Positions
Munich, Germany