Verena Gierend
Omnichannel | ecommerce | CRM
Munich, Germany
Verena is available for work
Passionate about omnichannel transformation, retail innovations & customer experience strategies in the luxury industry.
Open to relocation
Open to Full-time work
CRM Omnichannel Manager Prada & Miu Miu
PradaGroup
May 2022 - Present
Responsible for CRM Prada & Miu Miu Central Europe, 4 countries 21 stores
Omnichannel & Retail Operations Manager
Bulgari
Apr 2021 - Apr 2022
Omnichannel transformation: responsible for ecommerce Germany (p&l + budget), CRM and Retail Operations. 5 countries, 13 boutiques
Omnichannel Specialist
Bulgari
Mar 2019 - Apr 2021
Built up Omnichannel strategy for the brand in Northern Euope
Global Customer Experience Assistant
Givenchy
Aug 2018 - Jan 2019
CRM Program Management
(Advanced)
E-commerce Consulting
(Advanced)
E-commerce Optimization
(Advanced)
Budget Control
(Advanced)
Salesforce.com
(Advanced)
Data Management
(Advanced)
Python (Programming Language)
(Intermediate)
Microsoft 365
(Advanced)
English
Fluent
German
Native
French
Work Proficiency
Italian
Work Proficiency
Not specified.
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