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Open to Permanent

Josephine Alys

Retail professional with 3+ yrs delivering service, sales, styling & ops; bilingual English/French, team-oriented.
About

With over three years’ retail experience, I specialise in sales, personal styling, till operations, and stock management in fast-paced stores. Passionate about delivering excellent customer service, I thrive in diverse retail settings and am fluent in English and French, ensuring memorable shopping experiences for every customer.

Previous Brands
Unique Art Gallery
Nathalie's Kitchen
Les Petites Étoiles
Juno Records
Work Experience
Sales assistant
Jan ‘25 - Sep ‘25
Unique Art Gallery

-Provided personalized styling and product advice to 50+ customers weekly, enhancing the shopping experience and driving sales.-Operated the cash register efficiently, handling transactions accurately and professionally.-Managed stock, organized inventory, and assisted with merchandising to maintain a well-presented store.-Created and managed social media content to promote products and engage customers online.-Developed strong product knowledge to inform customer recommendations and support sales goals.

Supervisor
Mar ‘23 - Oct ‘24
Nathalie's Kitchen

-Supervised daily operations in a busy café, ensuring smooth, organized service and high customer satisfaction.-Trained and managed a team of staff, creating schedules and delegating tasks to maintain efficiency.-Oversaw stock levels, inventory, and front-of-house organization to support seamless daily operations.-Fostered a positive, collaborative team culture while maintaining high standards of service and professionalism.-Developed strong leadership, problem-solving, and multitasking skills in a fast-paced environment.

Supporting head of recruitment
Sep ‘22 - Apr ‘23
Les Petites Étoiles

-Admin and recruitment.-Sorting through candidate applications and CV's.-Contacting candidates and checking qualifications.-Arranging interviews and trials.-Sourcing French speaking candidates from France

Sales
Apr ‘22 - Dec ‘22
Juno Records

-Provided personalized product advice to customers, helping them choose items and enhancing their in-store experience.-Operated the till and processed transactions accurately and efficiently.-Managed stock, organized inventory, and assisted with merchandising to maintain a well-presented store.-Supported warehouse operations, including packing orders and inventory control, while ensuring timely and accurate fulfillment.-Developed strong organizational skills, attention to detail, and the ability to multitask in a fast-paced retail environment

Retail Experience
Work Environment
Boutique
Department store
Pop-Up
Product Category
Womenswear
Accessories
Watches & Jewelry
Other
Responsibilities
Styling
Storytelling
Greeting
Client Help
Complaint handling
Client Advising
Cash register
Product setup
Product labelling
Store Maintenance
Health & safety
Stockroom management
Open/closing store
Languages
English - Native
French - Native
Education & Training
Goldsmith's University
‘22 - ‘25
English and Theatre
BA
Fortismere Sixth Form
‘20 - ‘22
A level
French/English Literature/Drama