Jeevan Kumar C


Open to Opportunities

Jeevan Kumar C

Customer Success Manager | Enterprise portfolio management | SaaS and Managed Services experience | ITIL Certified

Current Location

Slough, UK

Jeevan Kumar is open to new work opportunities

"Performance-oriented, Technology and Business professional with 13+ years' of experience. In pursuit of challenging assignments that would facilitate the maximum utilization and application of my broad skills and expertise in making a positive difference to the organization by developing a team of highly motivated & empowered people through innovative high-performance leadership.

  • Brands Jeevan Kumar has worked with
    • Tangoe India Softek Services Pvt Ltd
    • Tangoe
    • Symphony Teleca
    • Capita
  • Jeevan Kumar's past titles
    • Customer Success Manager
    • Team Lead
    • Telecommunications Consultant
    • Executive - Insurance
Work Preference
Location Preference

Open to relocation

Work Pattern

Open to Full-time work

Employment Preference
  • Permanent Positions

*Customer Success Manager

Tangoe India Softek Services Pvt Ltd

Jun 2019 - Present

Leading SDA's team, mentoring and appraisal management and working closely with cross functional teams to deliver seamless service to clients
•Ensuring Customer retentions and cross-sell / up-sell s...

Team Lead – Fixed Provisioning Operations


Apr 2013 - Jun 2019

Led the team of 11 Fixed Provisioning Analysts and supported 40+ clients with Telecom Infrastructure Provisioning services for their Global locations under LOB - Technology Expense Management.

Senior Consultant – Telecom Wireline Procurement

Symphony Teleca

Mar 2011 - Mar 2013

Handled RFX for clients working Telecom carriers.
•Strategic sourcing and handling procurement activities from initial RFQ to Inventory Management, Invoices, disputes, contracts, and renewals.

Executive - Insurance


Dec 2009 - Sep 2010

Mphasis Jan 2009 to Nov 2009 Executive - Insurance
•Handling Life Insurance policies by supporting underwriting functions.
•Perform data validations and cancellations of high-risk policies.

  • ITIL Certified


  • ITIL


  • Service Level Management


  • IT Operations


  • Release Management


  • ITIL Service Strategy


  • Six Sigma Green Belt


  • Provisioning







Not specified.

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