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Open to Permanent

Zaid Ali

Sales Associate
About

I have extensive experience as a Sales Associate and Cashier in high-end retail, excelling at driving sales, customer service, and inventory management. My roles at Roberto Cavalli and House Of Anita Dongre highlight my adaptability and proficiency in dynamic environments.

Previous Brands
Maspar Industries Pvt Ltd.
House Of Anita Dongre
Roberto Cavalli
Work Experience
Cashier
Jan ‘23 - Jan ‘23
Maspar Industries Pvt Ltd.

• Delivered excellent customer service by greeting and assisting customers and resolving concerns. • Accurately handled cash transactions, including payments, refunds, and exchanges. • Efficiently operated POS systems for processing transactions and pricing. • Balanced cash registers at the beginning and end of shifts. • Monitored and restocked inventory, placing supplier orders as needed.

Sales Associate
Jan ‘22 - Jan ‘23
House Of Anita Dongre

• Developed and executed action plans to boost sales across various product categories, introducing new product lines to customers. • Provided training on product knowledge, client handling, and soft skills to improve staff performance. • Ensured accurate inventory management with monthly checks, maintaining zero discrepancies. • Monitored store operations and after-sales service, adhering to company protocols and procedures.

Sales Associate
Nov ‘19 - Nov ‘20
Roberto Cavalli

• Developed and implemented strategic plans to drive sales across product categories, introducing new product lines. • Provided staff training on product knowledge, client interaction, and soft skills to enhance performance. • Conducted monthly inventory checks, ensuring accuracy and zero discrepancies. • Monitored store operations through regular reporting for smooth functioning. • Managed after-sales service, ensuring adherence to company protocols and procedures.

Retail Experience
Retail Category
Luxury
Premium
Work Environment
Shopping centre
Flagship store
Outlet
Product Category
Menswear
Womenswear
Leather goods
Footwear
Accessories
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Styling
Packaging
Upselling
Cash register
Product demos
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Store Maintenance
Order preparation
Stock control
Stockroom management
Open/closing store
Health & safety
Transactions
Returns & Exchanges
Client Advising
Storytelling
Languages
English - Work Proficiency
Education & Training
IVS School of Art & Design
Bachelor of Arts