I have extensive experience as a Sales Associate and Cashier in high-end retail, excelling at driving sales, customer service, and inventory management. My roles at Roberto Cavalli and House Of Anita Dongre highlight my adaptability and proficiency in dynamic environments.
• Delivered excellent customer service by greeting and assisting customers and resolving concerns. • Accurately handled cash transactions, including payments, refunds, and exchanges. • Efficiently operated POS systems for processing transactions and pricing. • Balanced cash registers at the beginning and end of shifts. • Monitored and restocked inventory, placing supplier orders as needed.
• Developed and executed action plans to boost sales across various product categories, introducing new product lines to customers. • Provided training on product knowledge, client handling, and soft skills to improve staff performance. • Ensured accurate inventory management with monthly checks, maintaining zero discrepancies. • Monitored store operations and after-sales service, adhering to company protocols and procedures.
• Developed and implemented strategic plans to drive sales across product categories, introducing new product lines. • Provided staff training on product knowledge, client interaction, and soft skills to enhance performance. • Conducted monthly inventory checks, ensuring accuracy and zero discrepancies. • Monitored store operations through regular reporting for smooth functioning. • Managed after-sales service, ensuring adherence to company protocols and procedures.