Ayushi Tilak
I have hands-on experience at Harrods Women’s Luxury Wear, delivering personalised styling, exceptional customer service, and maintaining high visual standards. I thrive in fast-paced retail environments, adapt quickly to team needs, and am passionate about creating memorable shopping experiences on the shop floor.
Delivered excellent customer service by assisting clients with product selection and styling advice in a fast-paced luxury retail environment. Maintained visual standards and supported stock replenishment to ensure a seamless shopping experience. Managed fitting rooms with efficiency and care, helping customers with sizes, organizing garments, and keeping the area presentable. Worked collaboratively with team members to meet daily sales goals and uphold Harrods' high standards of service.
Took up small baking projects and enhanced my baking skills and time management skills. Also acquired additional skills like client communication and relationship-building, adaptability to different project requirements, problem-solving and creative thinking
Collaborated closely with clients to understand their needs and aesthetic preferences, ensuring satisfaction through a smooth, end-to-end design process. Managed site construction and oversaw the installation of interior elements to maintain design integrity and timelines. Created and presented design concepts, mood boards, detailed drawings, and specifications to guide on-site execution. Selected and sourced materials, furniture, and fixtures, making thoughtful decisions to enhance aesthetics, functionality, and sustainability. Gained valuable experience in multitasking and meeting deadlines, both independently and as part of a collaborative design team.
Conducting market research to identify new business opportunities and target markets. Staying updated on industry trends and competitor activities. Setting and tracking sales targets for the team. Analyzing sales data to identify trends and opportunities. Building and maintaining strong relationships with existing and potential customers. Resolving customer queries and complaints promptly.
I had the pleasure of working with Ayushi at Harrods, where we were in different departments. She has a warm, approachable personality and consistently demonstrates initiative, teamwork, and professionalism. Her positive energy and dedication make her an asset to any team. I highly recommend her.