I have extensive retail experience, excelling in sales, customer service, and visual merchandising. I thrive under pressure, adept at handling orders and complaints to enhance the shopping experience. With strong product knowledge, I build lasting customer relationships that boost sales.
• Maintaining shopfloor standards • Customer service • Face to face selling • Managing customer orders & working with suppliers • Admin • End of day banking • Product Knowledge • Partaking in training courses with brands such as stressless, tempur etc • creating and maintaining relationships with customers which resulted to more sales. • Dealing with complaints and ensuring the customer gets the best shopping experience. • Colour Matching • Visual Merchandising
• Taking the children and collecting them from school, after school clubs etc • Housekeeping • Organising & cooking meal preps for the week • Helped parents with managing the children's schedule. • Organising fun day outings for the children/Arts & Crafts
• Maintaining showroom standards • Face to face & telephone selling • Admin • KPI & Targets • Opening and closing the showroom • Dealing with complaints and meeting customers needs • Responsible for opening and closing shopfloor. • Colour matching/ Mood boards
• Face to face & telephone selling • End of day banking/ cashing up • Product knowledge and training provided. • Mattress expert – Mattress fittings to suit customers body type. • KPI & Targets • Maintaining showroom standards • Visual merchandising • Responsible for Opening and closing shopfloor.