With 7+ years in luxury retail at Chaumet and Boodles, I excel in sales, clienteling, and bespoke service for UHNW clients. I consistently exceed targets, deliver seamless high-value transactions, and thrive in fast-paced, international environments with professionalism, discretion, and deep product knowledge.
Represent Chaumet's Parisian heritage within Harrods, operating in a high-profile, fast-paced luxury retail environment with a diverse international UHNW clientele Achieved 258% of the March 2025 sales target: £116,000 vs. £45,000 goal Deliver seamless, high-value transactions both in-store and remotely. Frequently travel internationally to meet clients and host private dinners to strengthen long-term loyalty Consistently praised for discretion, professionalism, and excellence in client service
Introduced luxury service standards into a performance-driven consultancy environment Led high-value negotiations and delivered account growth across strategic portfolios Mentored junior team members while enhancing internal service models with a client-first approach Adapted quickly to a new industry, maintaining exceptional standards of client care and delivery
Managed a loyal portfolio of UHNW clients across multiple regions, handling milestone purchases for families Closed complex, high-value transactions involving bespoke commissions and international logistics Delivered a highly personalised client journey, including private viewings, off-site consultations, and aftercare Regularly travelled internationally and hosted client dinners to deepen relationships Built a reputation for poise under pressure, deep product knowledge, and delivering exceptional client outcomes