Confident and highly skilled Executive Assistant with extensive experience in the Tech and Construction industries. Adept at managing high-ranking executives and fostering positive, enduring business relationships. Proven track record in maintaining strict confidentiality and enhancing the efficiency of CEOs and Executive Partners. Expert in streamlining daily operations to enable executives to focus on critical business decisions and strategic initiatives.
EA to the Regional CEO and Regional Executive Partners.
EA to the CFO and GC
- Supervising admin team - CRM - CAFM - WIP - P&L - Reporting
ENGIE group is a global reference in low-carbon energy and services. Together with our 101,500 employees, our customers, partners and stakeholders, we are committed to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally-friendly solutions. Inspired by our purpose (“raison d’être”), we reconcile economic performance with a positive impact on people and the planet, building on our key businesses (gas, renewable energy, services) to offer competitive solutions to our customers. I supported the Operations Manager and the wider teams, which included the administration team, engineers, and contractors. Liaising with the client regarding progress, strategy and complaints. Actively ensuring we as a team hit various targets. Preparing reports, documents for the Ops manager to be presented internally and externally.
Emprise is a leading UK provider of support services specialising in cleaning and security. We provide service quality, flexibility and expertise, which allows our clients to focus on what they do best. From major retailers to blue-chip corporate headquarters and everything in-between. - As part of a small team, I was to support them in ensuring our KPI's and SLA's were met for various contracts. Communicate effectively with the mobile engineers, suppliers and clients to manage expectation and deliver on the services we provided. Escalating any issues to the regional manager, to assist them when liaising with the stakeholders. This would include but not limited to, reporting, investigating, and writing up a POA. - CAFM. - Reporting. - Liaising with Engineers, Sub-contractors, Suppliers, Clients and Stakeholders. - Finance - Raising a quote, Raising Po's, Raising invoices, and chasing for payments. - WIP Reporting.
Norland Managed Services is a provider of Building Services and Facilities Management. I joined with them on their Wembley Stadium contract. I was to support the management team and supervise the contract support. - WIP & P&L - CRM - CAFM system client and internal. - Client engagement, Raising quotes, Raising PO's, and Invoices. - Supporting engineers, managing contractors, to ensure they met KPI's and SLA's.
SPIE acquired AMEC Group's Building and Facilities Services business in 2007. The Matthew Hall business dates back to 1848 and has been a major force in the UK construction sector ever since. As the contract support for their KPMG contract, I was supporting the FM manager and engineers to ensure the contract KPI's and SLA's were met. - CRM system (Concept). - Weekly Reports - noting jobs logged (RM), completed, outstanding or on hold. - Planning PPMs with sub-contractors and raising work permits. - Filing relevant documents in to CRM and internal system. - Assigning jobs to relevant engineer. - Raising a PO for extra works.
Kit digital Ltd is a IT Solutions company that helps organisations deliver digital innovation, and improve operational performance. As the office manager, my role consisted of day to day running of the office, to business support and individual team needs. - Facilities management, supplier management, invoicing, and a office refurb. - Supervising and supporting the administrative team and their tasks. - Employee engagement, Business support, and Client statisfaction. As the PA to the Director, I supported him with his calendar, travel and expenses. - Client engagement - Administrative Support - Strategic Planning - Events Planning - Reporting
As the PA to the CEO, my duties consisted but where not limited to. - Calendar Management - Travel Management - Expenses - Strategic Planning and Support - Stakeholder Management
EA Plumbing and Heating, is a Construction Company, primarily offering expertise in Plumbing and Heating. Other services include property management, refurbishments and developments, working with a number of providers to ensure their clients visions come to reality, no matter how big or small. In the is role I managed the office, looking after the admin staff and supervising their tasks. Liaising with clients, suppliers and the engineers, communicating effectively to ensure a project is completed on time and on budget. - Office management - Facilities, Post, Cleaning, and Staff support. - Administrative - Compiling quotes, sending reports, presentation formatting. - Management - Staff (rotas, holidays, RTW, PIP) - Expenses - For MD and engineers. - CRM - Stakeholders and clients