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Yeasir Aman Shahi

customer support executive
About

With a diverse background in customer service, I bring strong skills in client help, upselling, and inventory control. My experience spans various retail environments including high street and luxury stores, ensuring I adapt quickly to different settings.

Previous Brands
DFC
Mother's Education
Healthcare diagnostic centre
Work Experience
Customer Assistant
Jan ‘24 - Now
DFC

Front Desk Executive
Feb ‘23 - Nov ‘23
Mother's Education

Customer Support
Jan ‘22 - Jan ‘23
Healthcare diagnostic centre

Retail Experience
Retail Category
High street
Luxury
Premium
High-end luxury
Work Environment
Department store
Shopping centre
Outlet
Product Category
Menswear
Accessories
Leather goods
Womenswear
Watches & Jewelry
Beauty & Fragrances
Footwear
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
CRM
Styling
Product demos
Client Advising
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Store Maintenance
Order preparation
Stock control
Stockroom management
Open/closing store
Health & safety
Recommendations
Misbah Uddin Robin
Senior colleague - Customer assistant, DFC
Jan 2024 -

Thank you for asking about Yeasir Aman Shahi. Its a great pleasure to give feed back about someone I value. Yeasir Aman Shahi has been a valuable member of our team at DFC since he joined. As a team member, he is very consistent at his work performance. We call him as our communication leader. He communicates very well at every single task to the team and customers. I have been particularly impressed by his active hard work. He does smile when ever he communicate with customers. Yeasir Aman Shahi is a strong team player and is highly respected by other colleagues as well. He possess excellent motivation and positive environment to the work place. If you ask me about his 3 most valuable skills- team player, communicator and problem solver. I have no hesitation in recommending him for any role. He would be a valuable asset to any organization. Thank you

Languages
English
Education & Training
Richmond, The American International University in London
‘24 - ‘24
Bachelor of Arts
SYLHET CADET MADRASAH
‘18 - ‘20
School Certificate