Laleh Pourirani

Assistant Manager at Hotel Chocolat | Experienced Office Coordinator and Administrator | Passionate About Streamlining Operations and Enhancing Team Performance<br><br><br>With over five years of management and administrative experience, I have developed a strong foundation in team leadership, operational efficiency, and customer satisfaction. Currently, I serve as an Assistant Manager at Hotel Chocolat, where I have successfully implemented new strategies that led to a 10% increase in customer satisfaction and improved health and safety standards. My role has allowed me to enhance team performance by introducing realistic KPIs and incentive programs, resulting in increased compliance and reduced disciplinary actions.<br><br><br>In previous roles as an Office Coordinator and Administrator, I excelled in project management, risk assessment, and process improvement. I managed team assignments, streamlined office procedures, and ensured the accurate management of client data, all while maintaining clear and effective communication across departments. My ability to oversee risk management and provide necessary resources to team members has consistently led to the successful completion of projects within stipulated timelines.<br><br><br>Now, I'm eager to leverage my management experience and return to an office environment where I can continue to contribute to operational success and team productivity. I am particularly interested in roles that allow me to utilize my organizational skills, streamline processes, and support teams in achieving their goals.