I have hands-on experience in busy retail environments, excelling in customer service, sales, and point-of-sale operations. Adaptable and detail-oriented, I support shop floor teams with inventory management, efficient transactions, and resolving queries, always aiming to deliver excellent service and exceed sales goals.
Execute front-line customer service in high-volume stadium retail environments, managing transactions and serving diverse clientele Collaborate with team members to achieve sales targets and maintain efficient service during peak event periods Handle point-of-sale operations, cash management, and inventory control under time-sensitive conditions Train in and adapt to different stadium protocols, products, and service standards across multiple venues Resolve customer queries and issues promptly while maintaining positive brand experience Demonstrate flexibility and quick problem-solving abilities in fast-paced, dynamic retail environments
Identified an ideal M&A target for a client based on an assessment of their strategic and financial criteria. Constructed a DCF model to calculate the valuation of the M&A target and adjusted the model to account for a competitor bid and supply chain interruption. Created a 2-pager for the client containing a company profile and summary of the auction process.
Managed supply chain, inventory, and vendor relationships to ensure smooth production and timely deliveries. Oversaw production processes, ensuring quality standards were met and resolving operational inefficiencies. Coordinated logistics and transportation for marble products, optimizing routes to reduce costs. Analyzed workflows and implemented process improvements to enhance operational efficiency. Maintained documentation and created reports tracking key performance indicators (KPIs) like production efficiency and cost savings.
Managed day-to-day operations, including gallery setup, maintenance, and exhibit planning. Assisted in curating exhibitions and coordinating with artists for artwork display and sales. Handled client relations, providing personalized tours and facilitating artwork purchases. Oversaw marketing efforts, including social media promotion and event coordination to increase gallery visibility. Managed inventory, sales records, and handled financial transactions to ensure smooth gallery operations.