Matilde Paisana

Client Services Manager

Partner Success Account Manager at Artsy 3.5 years experience working in Account Management. Currently managing a portfolio of 200+ partners in the EMEA region for Artsy. Experience working on e-commerce strategy in a competitive and fast-paced environment while maintaining resilience, adaptability and delivering results. Fluent in English, French, Portuguese, and Spanish.

Previous Brands
Work Experience
Partner Success, Account Manager
Jan ‘21 - Now

World's largest e-commerce marketplace for contemporary art. ●Managing relationships with over 200+ gallery partners ●Retaining 75% of recurring monthly revenue on a quarterly basis, exceeding targets ●Upselling partners to higher subscription plans and cross-selling advertising opportunities ●Designing e-commerce and digital marketing strategies on a quarterly basis with all clients ●Collaborating with product teams on product development and workshops with partners

Client Services Team, Senior Associate
Jan ‘19 - Dec ‘20

Information services companies connecting investment companies with industry leading experts. ●Partnering with consulting clients from 7 countries in Europe on due diligence work, market mapping exercises and competitive analyses by identifying and vetting industry experts ●Contributed with more than 400K of revenue in 18 months ●Managing multiple global projects at once, interfacing with teams in New York, Hong Kong, and Dubai. ●Contributed to the growth of a key French account by 20% through my strong negotiation, collaboration and fluent French speaking skills

Spanish - Fluent
Portuguese - Native
English - Fluent
French - Fluent
London, UK