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Open to Permanent
Open to Permanent

Malick Touray

Sales Assistant
About

I have robust retail experience as a Sales and Customer Care Assistant, specialising in customer service, sales transactions, and product displays. I adapt quickly to various settings, ensuring excellent shopping experiences through effective communication and personalised assistance.

Previous Brands
Retail Store
Omega Sports
Private Market
Work Experience
Coach
Feb ‘24 - Aug ‘24
Omega Sports

• Supervised and coached children aged 5-12 in sports activities, fostering teamwork and encouraging their personal development. • Organized and set up daily activities, ensuring they were engaging, fun, and educational. • Ensured children were provided with nutritious meals, promoting both their well-being and a supportive environment. • Demonstrated excellent understanding and patience when interacting with children, parents, and colleagues, ensuring that individual needs were addressed. • Acted as a strong team player, working closely with other coaches and staff to deliver a high-quality program for the children. • Distributed leaflets and communicated with the public to promote the organization, explaining its goals and services effectively.

Customer Service Assistant
Sep ‘23 - Dec ‘23
Private Market

• Delivered exceptional customer service by assisting customers with product selection and answering inquiries. • Managed sales transactions efficiently while maintaining a friendly and professional demeanor. • Ensured the market stall was clean, organized, and visually appealing to attract customers. • Built strong relationships with repeat customers, enhancing sales through personalized service.

Sales Assistant
Mar ‘23 - Jun ‘23
Retail Store

• Provided outstanding customer service by greeting customers, understanding their needs, and recommending suitable products. • Assisted in managing the store layout and ensuring displays were attractive and organized to promote sales. • Handled transactions at the till, including cash and card payments, with a focus on accuracy and speed. • Monitored stock levels and restocked shelves to ensure products were available and presented well. • Resolved customer queries and complaints effectively, ensuring a positive shopping experience. • Developed excellent communication and interpersonal skills by engaging with a diverse customer base.

Retail Experience
Store Approvals
Selfridges
Retail Category
High street
Work Environment
Pop-Up
Product Category
Other
Responsibilities
Greeting
Aftercare
Client Help
Packaging
Returns & Exchanges
Stockroom management
Languages
English - Fluent
Education & Training
The Halley Academy
Mathematics Grade 4