Kara Kaur
I’m a creative at heart, model and content creator for 5 years working with brands like Adidas, Gorillaz and Tower London. I’ve also spent years in admin roles at BUPA and HMRC, so I know how to handle data, deadlines and detail. Looking for a way into the creative industry through admin or studio work, somewhere I can actually grow instead of just clocking in and out.
Deliver safety briefings, lead climbing sessions, and monitor equipment compliance, Manage bookings, payments, waiver forms, reception duties, and customer complaints. Work in on-site café preparing drinks, restocking and maintaining hygiene standards
Supported over 30 clients daily with claims, policy questions, and appointment bookings Handled confidential documents using CRM tools, Excel, and Outlook Maintained smooth internal workflows and high standards of service delivery
Processed identity verification for COVID-19 business grants Flagged fraud risk, ensured GDPR compliance, and logged case outcomes Handled high-volume phone and web enquiries and supported process improvements
Handled detailed insurance claims for watches and jewellery Liaised with customers and insurers, ensuring accurate documentation and empathetic support
Achieved daily and monthly sales targets in a high-pressure outbound call centre Adapted to new scripts and products quickly while maintaining professionalism
• Ensuring that the lighting, sound and other technical aspects are running smoothly. ● Building sets, installing lighting equipment organising schedules. ● Prioritising tasks strategically so all duties get completed before the deadline in case of unexpected changes arising. ● Responsible for the setting up of the stage in prep for dance performances.
Delivered tailored support on policy queries and documentation Managed sensitive client information with care and accuracy
Maintained employee databases, managed onboarding documents, and prepared reports Provided first-line HR support by phone and email - Assisted with scheduling and training administration in a high-volume department
Delivered exceptional customer service to all guests, including VIP clients, in a high-pressure, fast-paced nightlife setting. • Coordinated VIP entry, managed guest lists, and ensured smooth arrivals and booth service. • Promoted events, table packages, and drink deals to boost sales and guest engagement. • Handled cash and card transactions using the EPOS system with accuracy and efficiency. • Assisted with booth set-up and décor to maintain venue standards and enhance guest experience
* Delivered excellent customer service and styling advice. * Operated tills, processed payments, refunds and exchanges. * Replenished stock and maintained shop floor presentation. * Managed fitting rooms and returned stock to the floor. * Assisted with deliveries and stock organisation. * Worked efficiently as part of a fast-paced retail team.