Dweet
Dweet
Open to Permanent
Open to Permanent

Mardoché Ngbanzo

Creative, driven, and curious. Always learning, growing, and striving to make a meaningful impact.
About

I have hands-on retail experience with Sainsbury’s and Retail & Asset Solutions, supporting stock control, tills, and customer queries. I thrive in busy settings, deliver excellent customer service, and adapt quickly to new shop floor environments, ensuring smooth store operations and a positive customer experience.

Previous Brands
VUE CINEMA
RETAIL & ASSETS SOLUTIONS
SAINSBURYS
Convenience Store
Work Experience
TEAM LEADER
Jan ‘25 - Mar ‘25
VUE CINEMA

Working Alongside management Shift management Task allocation

CUSTOMER ASSISTANT
Nov ‘24 - May ‘25
VUE CINEMA

Tasked with providing an exceptional customer service and experience to all customers within the establishment Assisting patrons with ticket purchases and enquiries Maintaining a clean and welcoming environment in the cinema premises Supported the team during hight traffic periods, ensuring smooth operations

STOCK TAKER
Jun ‘24 - Jul ‘24
RETAIL & ASSETS SOLUTIONS

Counting stock Checking shelves for missed stock RFID Scanners

STOCK ASSISTANT
Sep ‘23 - Mar ‘24
SAINSBURYS

Refreshing stock on the shelves and making sure the shelves were fully replenished Assisting with till work and helping customers with queries Assisting the heavy lifting and making sure products were arranged

PAPER BOY
Sep ‘22 - Dec ‘22
Convenience Store

Retail Experience
Retail Category
High street
Work Environment
Department store
High street store
Other
Product Category
Other
Responsibilities
Complaint handling
Client Help
Greeting
Client Advising
Cash register
Upselling
Packaging
Product setup
Product labelling
Inventory control
Stock control
Stockroom management
Open/closing store
Store Maintenance
Health & safety
Recommendations
Anonymous
Worked in the same group - Customer Service Assistant, VUE CINEMA
Nov 2024 - May 2025

I’ve known Mardoché for a couple months despite that I can confidently say they’re one of the most reliable and hardworking people I know. They approach every task with a strong work ethic, attention to detail, and a positive attitude. Whether working independently or in a team, they always give their best and bring great energy to those around them. They’re quick to learn, adaptable, and take initiative without being asked. I believe they’d be a great asset to any workplace, and I fully support their application.

Languages
English - Native
Lingala - Work Proficiency
Education & Training
COULSDON SIXTH FORM COLLEGE
‘22 - ‘24
Computer Science BTEC Level 3 Extended Diploma
OASIS ACADEMY ARENA
‘18 - ‘24
GCSEs Grades A-C Including Mathematics and English (Lang/Lit)