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Alfie Robert

Luxury Sales Advisor | Fashion Business Graduate | Inside LVMH Certified
About

Fashion Business & Promotions graduate with hands-on experience across luxury and high-street retail, blending strategic creativity with a deep passion for design, craftsmanship, and brand storytelling. Proven track record in delivering exceptional client service, upselling, and resolving customer inquiries in fast-paced retail environments. A commercially aware, detail-oriented strategist recognised for a proactive approach to building lasting client relationships, supporting retail operations, and creating memorable brand experiences.

Previous Brands
Artisan's Alley
CMS
Work Experience
Luxury sales
May ‘25 - May ‘25
Artisan's Alley

An event set up for local artistic brands in Birmingham, to connect students to local niche independent businesses. My main role was marketing, however I made sure my team was supported through finance decisions, planning, & setting up event without faults. Responsibilities: • Collaborating with other creatives to design a successful events idea, crafting a resonant campaign & setting up the physcial space. • Engaging with conusmers around the campus & online, providing memorable customer service & problem solving • Risk averting potential issues that could occur with strategic planning & on site thinking.

Sales Assistant
Jul ‘24 - Sep ‘24
CMS

Door to door sales, with the objective of selling charity for children with cancer & leading my own team against others in the business. Responsibilities: • Upselling product to consumer • Providing professional communication, leadership, working under pressure, working & adapting in different environments • Expressing emotional intelligence thorugh reassurance, relevant conversations, & empowering the consumer before their purchase

Retail Experience
Retail Category
Luxury
High-end luxury
Premium
High street
Work Environment
Pop-Up
Boutique
High street store
Shopping centre
Travel retail
Department store
Product Category
Menswear
Womenswear
Leather goods
Beauty & Fragrances
Other
Responsibilities
Client Help
Product setup
Client Advising
Styling
CRM
Complaint handling
Storytelling
Product demos
Inventory control
Languages
English - Native
Education & Training
Birmingham City University
Fashion Business & Promotions BA (Hons)
Bachelor