E-Commerce Manager with experiences in different but connected roles that have allowed me to gain holistic knowledge and skills within FMCG businesses with a data-driven mindset. Specializes in e-commerce, business management, project management and marketing. Highly efficient, agile, and adaptable to the challenges that are assigned to me. Accustomed to the fast paced, high pressure environment. I’m continuously challenging myself and being curious in learning and exploring different topics and functions.
In the aim of understanding and contributing on the different aspects in merchandising I’ve continued to deliver KPIs from Buying team to Planning team as an Allocator within the same team of Cook & Dine. - Achieved KPIs through achieving key objectives of the role in ordering and allocating of inventories. - Ability to manage a big workload through being organised and work efficiently to ensure stock is ordered in time from local/overseas suppliers within the given timeframe - Managed in-store inventory through allocating sufficient stock through sales for promotional events and campaigns. - Ability to deliver stock that’s planned for months ahead as well as being reactive to current sales environment and adjust.
As a buyer assistant I contributed in key buying activities such as ranging and overseeing the various daily administrative tasks which ensure strategies are progressing as planned. Contributed in ranging SS19 and AW20 of Tabletop category including several Myer Exclusive and National Brands. - Achieved monthly KPIs through continuously exceeding company’s expectation when completing day to day tasks. Constantly reactive to the fast paced retail world, playing a key role in strategies execution for the coming seasons. - Managed stakeholder and inter-department relationship effectively to foster a high performing team working environment. - Managed uploading and delivery of promotional events and campaigns, resulting in sales meeting budget and forecasted targets. - Oversaw copywriting of in-store tickets to ensure promotional information was always correct. - Supported buyer’s in strategy planning and execution. Taking direct instructions from the buyer to execute activities such as range review, products viewings, packaging planning - Managed packaging for Myer Exclusive Brands by working with overseas suppliers, photographers and adhering to the packaging and compliance guidelines pre-printing. - Managed samples processing at various stages. Including tasks such as arranging photo shoots for online, packaging requirements and marketing campaigns. - Contributed in every phase planning and execution in product marketing campaigns to ensure product features were perfectly displayed in all marketing channels.
A concept store focusing on selling hand-made and sustainable loungewear and bedding. The brand focuses on providing an upscale service in gaining and maintaining loyal customers through active interactions and building relationships with store atmosphere and experience, as well as engaging with social media platforms. - Achieved daily and monthly budgets and KPIs. - Contributed in daily social media presence through posting real time promotions, new arrivals, and inspirational posts which resulted in uplift on daily sales target. - Assisted in visual merchandising, creating a unique experience for walk-in customers to focus on in-store up-sells. - Managed allocation of supplier deliveries within the stock room, ensure that all styles and sizes were stored correctly and delivery audit check. - Assisted in buying processes with international supplier by analysing sales history, past customer inquiries of designs and sizes. - Assisted in meeting potential stockists and managed relationship by providing end to end processing of wholesale/consignment orders, ensuring the orders are fulfilled within agreed delivery timeframe. - Monthly stocktake and yearly stock audit. Providing stock report to ensure that all inventory levels are correct. - Trained new staff on daily tasks, product training night, POS system (Vend), online inquiries and order fulfilment, social media presence. - Set-up Vend POS account from start to finish. - Assisted in managing online store (Shopify) by publishing new products, making sure stock levels are always up to date and fulfilling orders. - Managed Indonesian online store and stockists from Melbourne. Acted as the first point of contact for customers, suppliers, stockists and logistics companies. - Assisted in managing overseas pop-up store. Includes setting up, finding venue, negotiation, stock order, visual merchandise in-store layout, launch event planning, staff hiring